CRM Solution Architect

Indrykket: 9.7.2020


Would you like to play a key role in Ambu’s Commercial Digital Transformation and the development of new digital solutions for the commercial organization? Would you like to be the Technical Architect of our future CRM platform? And would you like to join a successful global medical device company where your ideas work for life?

Ambu develops, manufactures and sells medical devices. Our ability to identify and develop innovative products is essential for continuous growth within our business areas. To support our ambitious growth strategy, Ambu is embarking on an exciting commercial digital transformation journey with the goal of creating superior customer experiences and efficient commercial processes. As the first step we will implement a new global CRM platform that will be the foundation for the journey ahead.

You will work out of our headquarter in Ballerup where you will report to the Director, Commercial Digital Transformation. You will join a newly established team with highly dedicated and skilled colleagues, where you will have the opportunity for personal and professional growth in a dynamic workplace. The team drives Commercial Digital Transformation through development and maintenance of key corporate commercial applications and collaborate with multiple stakeholders from all areas in the organization.

Areas of responsibility

You will lead the design of the future commercial digital landscape, in terms of technical architecture, roadmap and governance model, and as a key member of the global CRM project, you will lead the solution design of the new CRM platform.

You will ensure the consistency and sustainability of the CRM platform and related commercial applications such as Marketing Automation, CMS, PIM, MDM etc., by combining your deep technical knowledge with a strategic mindset and a vision of how to develop the future commercial digital architecture.

Additional responsibilities will be to:
• Coordinate tasks with external partners
• Define and manage technical standards for any new project or new technology involved in the transformation journey
• Participate as project member in application related projects
• Promote solution architecture within Ambu

Experience with technical solutions
We expect that you have a strong technical background and have more than 5 years of experience with CRM solution architecture and application development (preferably Salesforce or Microsoft Dynamics). In addition, you have technical and functional experience with other commercial digital components such as CMS, PIM, e-commerce, analytics platforms etc.

To succeed in this job, it is important that you have a strategic mindset, with the ability to see the big picture and translate it into an operational roadmap. You have an analytical approach but with a creative and innovative flavour.

You should be customer-minded and have excellent communications skills. You should be curious and not be afraid to ask questions and suggest solutions. You are a strong team player and can balance and align varying interests of stakeholders.

Since we are a global company, you will be involved in cross-cultural collaboration. Therefore, it is important that you communicate on a high level in written and verbal English.

Ambu – a visionary and international workplace where your efforts matter

Ambu is a company that expands rapidly and has ambitious growth targets. We meet these targets through interdisciplinary teamwork between motivated and highly skilled employees. Your contributions and efforts are crucial to our success and by joining us; you will get the opportunity to work in an international head office with an informal working environment.

We offer a wide range of professional, social and financial employee benefits in addition to exciting job challenges and continuous professional and personal development.

How to apply

If you are interested in the position, then please apply as soon as possible. Note that we will invite candidates for interviews on a continuous basis so no need to hesitate. This job ad is planned to be online until August 15th 2020 but once we have found the right candidate, the ad will no longer be online.

You can get more information about the job and about Ambu A/S by contacting Director, Commercial Digital Transformation, Thomas Ulrik Lund at +45 27 28 21 81

Your application will, of course, be treated confidentially.

About Ambu
Since 1937, breakthrough ideas have fuelled our work on bringing efficient healthcare solutions to life. This is what we create within our fields of excellence – Anaesthesia, Patient Monitoring & Diagnostics, and Emergency Care. Millions of patients and healthcare professionals worldwide depend on the functionality and performance of our products. We are dedicated to improve patient safety and determined to advance single-use devices. The manifestations of our efforts range from early inventions like the Ambu Bag™ resuscitator and the legendary BlueSensor™ electrodes to our newest landmark solutions like the Ambu aScope™ – the world’s first single-use flexible endoscope. Our commitment to bringing new ideas and superior service to our customers has made Ambu one of the most recognized medical companies in the world. Headquartered near Copenhagen in Denmark, Ambu employs approximately 3,500 people in Europe, North America and the Asia Pacific. For more information, please visit