National Society Development Manager

Indrykket: 16.11.2019

Røde Kors, Udlandet

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 190 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian network, reaching 150 million people each year through its 190 member National Societies. The Organization acts before, during and after disasters, crises and health emergences in order to meet the needs and improve the lives of vulnerable people. Our work is guided by seven fundamental principles (humanity, impartiality, neutrality, independence, voluntary service, unity and universality), policies and by Strategy 2020, which voices our collective vision and determination to move forward in tackling the major challenges that confront humanity in the present decade. The IFRC Secretariat has a decentralized structure: five regional offices (each with several CCST and country offices reporting to it) covering the globe and responsible for frontline delivery through National Red Cross and Red Crescent Societies, backed by the Secretariat HQ based in Geneva. The Policy, Strategy and Knowledge department (PSK) in Asia Pacific Regional Office (APRO) consists of 5 teams, of which National Society (NS) Development Coordination and Support is one. The leader of that team in Asia Pacific serves as a member of the PSK Management Team. IFRC/AP region has developed the Operational plan for 2020 in line with the overall strategic direction of the IFRC’s 8 Areas of Focus and 4 Strategies for Implementation. In addition, IFRC’s APRO and Country and Country Cluster Support Teams (CCST) work together through an inter-connected Performance Criteria framework to enhance the cooperation and coordination of support to National Societies and all Movement partners across the Asia Pacific. The CCST Pacific office provides coordination, management and technical support to 14 National Societies in the Pacific and has an operational plan for 2020 which is aligned to the APRO operational plan. The CCST Pacific office is a multi-country office and its focus includes providing support to the Pacific IFRC governance mechanisms; ensuring adherence to, and contributing to, global norms and standards; providing guidance; ensuring consistency, coordination, and accountability for performance; knowledge sharing; promoting collaboration within and respect for the RCRC Movement; and expanding engagement with partners. There is a strong focus on coordination of NSD activities at a country level. The National Society Development Manager CCST Pacific reports to the programme and partnerships manager with a technical line to the Asia Pacific National Society Development Coordinator. The position is located in the IFRC CCST Pacific office in Suva.

Job Purpose

Coordinates the CCST pacific efforts to support, the demand-driven development of relevant, accountable and sustainable National Societies with the necessary legal, ethical and financial foundations, systems and structures, competencies and capacities to plan and perform.

Job Duties and Responsibilities

Ensure an effective, high quality team, fit for purpose and support the head of CCST to coordinate pacific NSs

  • Coordinate the technical support from IFRC members to Pacific NS in National Society Development at the country level based on the NSs’ annual plan and budget
  • Provide support to the NSs through a group of NSD practitioners on NS annual planning and budgeting and its implementation
  • Ensure effective coordination with other relevant departments in the CCST Pacific, and an active exchange with peers, partners and stakeholders in the external environment;
  • Plan, manage and monitor the use of available resources (people, budgets, etc.) of the NSD support in order to deliver the agreed activities for area of responsibility;

Ensure Strategic Management of the IFRC’s Organizational Development (OD) and Capacity Building (CB) efforts

  • Ensure continued monitoring of relevant Regional external trends and mapping of global practices and priority needs in organisational and institutional development of National Societies; and support coordination on NSD elements mapping at NSs
  • Support the sensitization of the IFRC strategy 2030 with the NSs and to support the NSs to formulate their own new strategic plan in line with the generic roadmap developed by the CCST office
  • Oversee the support to Pacific NS of the organization’s National Society assessment and certification system (OCAC – Organizational Capacity Assessment and Certification System) as well as Branch Organizational Capacity Assessment (BOCA);
  • Oversee the provision of support to Pacific National Societies, particularly in the areas of leadership, accountability, strategic organizational management, sustainable resource generation, partnership and volunteer base through the secretariat’s own staff,
  • Coordinate the Pacific finance development (FD) programme for Pacific National Societies liaising with the FD coordinator in APRO and Australian RC

  • Coordinate and support the ‘core cost recovery and financial sustainability’ initiative in the Pacific and profile the best practices

  • Ensure a harmonized and coordinated policy formulation support to the NSs to ensure that long term organizational strengthening is achieved in both emergency and development contexts;
  • Ensure in house and with external partners a sound resource and knowledge base for National Society OD efforts;
  • Support HoCCST in Pacific National Societies in integrity crisis;
  • Support and coordinate the development of an accountability framework for Pacific National Societies.
  • Provide secretariat support to the Pacific Governance Enhancement Programme

Provide direction on Engagement of Volunteers and Youth:

  • Lead support to the Pacific NS, to implement the strategy and vision for Volunteer Engagement in synchronization with the Youth Engagement Initiative; and continue supporting the youth action plans of the NSs
  • Provide guidance and technical advice to Pacific NS around volunteer protection (ie. safety and security, insurance, training, psychosocial support, etc.), development and management
  • Provide secretariat support to the Pacific President network, Pacific Youth Network; Gender and diversity network



  • Advanced university degree (master's or equivalent) in Management, Organisation or any other relevant area



  • 10 years experience in the humanitarian or development sector
  • Demonstrated credibility in the area of demand driven business / organisation management, operations and strategy
  • Demonstrated professional experience in an organization within the Red Cross and Red Crescent Movement

Knowledge, skills and languages


  • Demonstrated ability to coordinate and communicate well
  • Knowledge of methodologies, systems, techniques in OD/CB
  • Results oriented and demand driven individual, entrepreneurial, ability to lead in unprecedented and/or ambiguous situations.
  • Demonstrated leadership and management skills, including the ability to lead within a matrix management structure
  • Demonstrated understanding of the national society development framework
  • Demonstrated track record in innovating, contributing to a learning culture, sharing knowledge and new approaches to engaging partners
  • Professional credibility, able to work effectively at all levels across the organisation
  • Proven good judgment and ability to work with complete integrity and confidentiality
  • High degree of discretion, tact and sensitivity in dealing with internal and external clients and stakeholders at all levels.
  • Ability to work within a multi-cultural, multilingual, multidisciplinary environment.
  • Fluent written and spoken English.

Competencies and values

Accountability: commitment to RCRC movement; Diversity: treats all people with dignity and respect; Integrity and personal conduct, deals with people in an honest and open manner; Professionalism: demonstrates professional competence and mastery of subject matter

Building trust: fulfils commitments and promises; Empowering other: Holds other accountable for achieving results related to the area of responsibility; National Society relations: Identifies National Societies’ needs and matches them to appropriate solutions; Teamwork: Influences others in working as a team

Communication: communicate clearly and effectively; Innovation: Seeks actively to improve programmes or services; Judgement decision-making: consider positive and negative impacts of decision prior to making them; Managing performance: Judges accurately amount of time and resources needed to accomplish a task

Building alliances: Promote collective responsibility, gains agreement from partners to support ideas; Influencing; Inspiration: Stimulates other to develop new ideas; Strategic orientation: Identifies strategic issues, opportunities and risks

Duty station:Fiji

Duty station status: Family Duty Station

Accompanied status: Accompanied


Category of Staff: Delegate

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Ansøgningsfrist Tirsdag den 19. november 2019
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