Senior Customer Communications Manager

Indrykket: 19.11.2020

A.P. Møller - Mærsk, København K

• Would you like to be responsible for driving impactful Customer Communications

• Do you have excellent stakeholder management skills?

• Would you like to part of a dedicated and progressive Sales & Marketing team?

Then this unique opportunity may be the right one for you.

We offer

As Senior Customer Communications Manager you will be responsible for creating, managing, implementing and evaluating communications to our Customers. You will be in charge of overseeing external customer communications and global advisories. Ensuring our message is consistent and engages customers and builds brand recognition

You will drive engagement and build active support for our transformation.

We offer an exciting and attractive career in an ambitious and competitive environment with the possibility of continuous professional and personal development.

The environment is dynamic with focus on high performance, results, and respect for our employees.

At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs.

We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Key responsibilities

You will manage the delivery of Customer communications plans and work closely with global and regional stakeholders.

You will also develop, update and deliver detailed media reports, press releases/SoMe posts together with Corporate Comms. and selected marketing materials.

Other important tasks will include:

• Create content, newsletters and other related marketing materials when relevant

• Develop and implement effective communication strategies that build customer loyalty, brand awareness, and customer satisfaction.

• Supervise selected projects to guarantee all content is publication-ready… i.e. Partnership projects

• Lead the unboxing marketing community

• Respond to customer communication-related issues in a timely manner.

We are looking for

The successful candidate has 7-10 years of experience from a similar position.

You have experience with creating and managing external communication and are able to structure messages to make powerful and persuasive arguments.


• Have excellent stakeholder management skills

• Are a resilient team player who is goal-orientated and demonstrates a high level of commitment and thrive in an international environment. You want to challenge and develop yourself.

It would be an advantage, but not a requirement, if you a native English speaker

The right candidate is a self-starter with curious nature and a drive to continuously optimize.

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A.P. MOLLER - MAERSK is an integrated transport & logistics company with multiple brands and is a global leader in container shipping and ports. Including a stand-alone Energy division, A.P. MOLLER - MAERSK employs roughly 88.000 employees across operations in 130 countries.

For more than 100 years, our deeply held values have governed the way we deal with our employees, customers, and society in general. Our employees may come from every corner of the world, and we may work in many fields and business areas, yet we all share the same set of basic values.