Key Client Program Manager

Indrykket: 20.11.2020

A.P. Møller - Mærsk, Århus N

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customers’ supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 76,000 people.
With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.

When you join Maersk, you will find that the world is your workplace.
You will work in a culturally diverse, performance stimulating environment, surrounded by new ideas and different ways of doing things.

We – Maersk Special Projects & Logistics - are now recruiting for a solid Program Manager for our Government & Projects team. If you have a passion for global freight forwarding, staying close to our customers and will be motivated by driving excellent customer satisfaction and innovation, often in a fast-paced environment and equally important, you see yourself as a team player, then this job is for you!

We offer

Working at Maersk brings a unique blend of being part of a rich heritage and an enthusiastic, youthful, fast-paced logistics company. We believe in rewarding and recognizing individual performances within highly professional teams supported by our distinctive values.
Collaborative and commercial mindsets are the key cornerstones of being a high performer in Maersk. Ours being a network business, it is key that you are able to think and act beyond your own domain and geography of work. By commercial mindset we mean your ability to think of the benefits for the customer; in whatever action, you take, irrespective of your position and role.

The role as Key Client Program Manager is a newly established role for a new client which offers a great opportunity to put your own mark on the team. You will be part of a winning team and be a strong enabler in shaping the success of our Government & Projects team. You will be responsible for making sure every aspect of the operation is running in line with the high expectation from the client. Together with the operations manager, you will be the main escalation point as well as responsible for driving our overall performance.

The position will be located in Aarhus.

Key responsibilities

In the Special Projects Logistics team, you will be a part of a team of 30 experienced colleagues, where we strive to deliver the best service for our customers.
Together with your colleagues you will be instrumental in the implementation and daily operation for one of our key clients. You will also take part of our journey towards accelerated growth within our segment.

Your main responsibilities will, among others, be:

• Overall responsible for a new regional key client
• Drive the implementation
• Drive & take part in the operations team
• Drive the KPI’s
• Create an environment of innovation and rapid response to the Key Client’s needs
• Create and drive processes for how the client are handled in the best way
• Responsible for the End to End customer experience,
• Handling the operation from a-z, when needed, including coordination of all modes of transport

We are looking for

Our ideal candidate is self-driven person with a can-do attitude, well organized as well as being able to stay cool in a hectic and complex environment. You strive in a collaborative role being the coordinator and making things happen. We value our unique team and are looking for someone who shares our vision of teamwork being the backbone of all we do. This means we are looking for someone who put the team first and is always ready to take part in the operation and support where it is needed.

The strong candidate has:

- Relevant experience from freight forwarding, shipping, logistics or similar. Experience from Air freight is an advantage, but not a requirement
- Excellent communication skills, including both verbal and written fluency in Danish & English
- A collaborative mindset with a “can do” attitude
- Structured and well-organized
- Eagerness to be best in class and part of a winning team
- Ability to be flexible when needed as our job is not always 8-16
- Ability to travel approx. 5-10 days a year

Applications will be read continuously, so do not wait with your application!

For further information, please contact: Michael Wetteland Norby [email protected]

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A.P. MOLLER - MAERSK is an integrated transport & logistics company with multiple brands and is a global leader in container shipping and ports. Including a stand-alone Energy division, A.P. MOLLER - MAERSK employs roughly 88.000 employees across operations in 130 countries.

For more than 100 years, our deeply held values have governed the way we deal with our employees, customers, and society in general. Our employees may come from every corner of the world, and we may work in many fields and business areas, yet we all share the same set of basic values.