Danish Customer Support Agent (Hybrid - Malta)

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Udlandet

Job description
 Support customers via calls, live chat, and email
 Handle more complex issues from start to resolution
 Approve withdrawals and process KYC documentation
 Carry out security checks to keep our players and business

Requirements
● Speak and write fluently in Danish and English
● Enjoy mulƟtasking and have strong problem-solving skills
● Are comfortable working shiŌs (including some nights)
● Have an interest in using AI tools to boost efficiency
● Have previous customer service experience (that’s a bonus!)

Training provided
Training is provided over the course of the first few months - the first month will focus on the basics of providing a good
customer experience, which will be followed by two months of shifts to hone the skills obtained during the training
period. The training will continue and conclude on Withdrawals and KYC procedures.

Any assistance with accommodation/relocation
Relocation may be offered upon review and approval during the recruitment process.

Any other benefits
● Hybrid Work Set Up
● Wellbeing – €250 Annual Wellbeing Allowance (claimable after probation).
● Health – Comprehensive, international private health insurance.
● Team Fun – Fantastic quarterly team events and weekly company events!
● Home Office Setup – €250 One-time Hybrid Allowance to create your perfect workspace.
● Work from Anywhere- 8 weeks a year to work from any location around the world, once you’ve passed probation.
● Food at the Office – Breakfast on Tuesdays, lunch on Mondays and Wednesdays, and food & drinks on Fridays!

Salary - The starting salary for this position is €26,000

How will the interviews be held
Local candidates will have an online and an in-person interview. Abroad candidates will have online interviews

To apply
CVs and a covering email are to be sent by email to [xxxxx] and should be written in
English. Please quote the vacancy name and number in your email.

Ref 436516

Kilde: [xxxxx]


Information og data

Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Udlandet

Jobbet er oprettet på vores service den 1.4.2026, men kan have været deaktiveret og genaktiveret igen.

  • Kundeservicemedarbejder
  • Udlandet
  • Onsdag den 27. maj 2026

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