Onboarding Consultant - Lessor Payroll

Onboard payroll processes that deliver accuracy, stability, and trust

This role sits at the heart of our Lessor Payroll business, where customers depend on accurate payroll setup, deep domain knowledge, and clear guidance from day one. Lessor Payroll is a cloud-based payroll system that automates the entire payroll process — from calculation and holiday management to reporting and data exchange. Payroll is complex, time-critical, and highly regulated, and onboarding quality directly impacts customer trust, satisfaction, and long-term retention.

As an Onboarding Consultant, you own the onboarding process from start to finish. Your work ensures that customers can run accurate, on-time payroll, reduce errors and manual tasks, and confidently use Lessor Payroll as a core business system.

Lessor Payroll is part of Paychex Europe’s HCM Suite, where payroll is closely integrated with HR and workforce management. This means your role goes beyond payroll alone: you understand how data and processes flow between Emply People, Lessor Workforce, and Lessor Payroll, and you ensure that payroll plays seamlessly together with the surrounding systems.

The role offers strong development opportunities, allowing you to deepen your payroll expertise, build solid consulting and project ownership skills, and work closely with colleagues across Solution Onboarding, Support, and Customer Success in an international organisation.

Solution Onboarding team

You’ll join our Solution Onboarding team. A skilled, collaborative, and socially strong group working across HR, payroll, and workforce solutions. We support each other in complex onboarding scenarios and value knowledge sharing, open dialogue, and close collaboration across locations. It’s a team where ownership and quality matter - and where we also enjoy working together, both professionally and socially.

Your responsibilities

You are responsible for planning, executing, and completing onboarding projects for new Lessor Payroll customers. You act as the customer’s primary point of contact during onboarding and translate payroll requirements, collective agreements, and customer processes into a correct system setup.

Your ownership and decision-making authority allow you to drive progress, challenge assumptions when needed, and ensure that customers are ready to run payroll independently at the end of onboarding.

Key responsibilities include:

• Managing end-to-end onboarding projects for new Lessor Payroll customers - from kickoff to go-live
• Configuring Lessor Payroll based on customer payroll structures, agreements, and workflows
• Advising customers on best-practice payroll setup and efficient use of the system
• Coordinating data, integrations, and dependencies with customer systems and internal stakeholders
• Ensuring clear expectation alignment, follow-up, and high customer satisfaction throughout the onboarding journey

Our humble expectations

Given the responsibilities above, we expect people in this role to bring the following skills and experience:

• Practical payroll experience and a strong understanding of payroll processes and legislation
• The ability to turn complex topics into clear, easy-to-understand guidance for customers
• A strong sense of ownership - you take initiative and drive tasks and projects forward independently
• A structured and calm approach, even when things get busy or deadlines are tight
• Fluency in Danish and English, both written and spoken

Experience with Lessor Payroll is an advantage, but not a requirement. What matters most is your payroll foundation, your curiosity for systems, and your motivation to help customers succeed.

We are always looking for different talents to broaden our horizons and step up our game - so if you can see yourself thriving in this role, we would love to hear from you.

For questions about the role, please contact Zanne Grau Poulsen, Head of Solution Onboarding, at [xxxxx] or +[xxxxx].

The position is based at our Allerød office and offers a hybrid work model, combining on-site collaboration with flexibility. The role is full-time and includes some travel to customer meetings. A valid driver’s license is required, and you must be able to use your own car.

The start date is 1st of June 2026. Applications are reviewed continuously, and we hire when we find the right match.

PAYCHEX EUROPE

Paychex Europe delivers Payroll, HR, and Workforce Management solutions that simplify processes, save time, and provide insights that help businesses support their people and drive success. Built over 50 years of expertise, our solutions adapt to changing needs - helping businesses run more efficiently, today and tomorrow.