Implementation consultant

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Roskilde

We are searching for an implementation consultant
This position is based at our friendly office in Roskilde, and you will join our Business Processes & Implementation team. Our team consists of 10 dedicated people who are implementation consultants and business developers, working with customer implementation and -communication, business processes, customer journeys and data-based follow-up on product adoption and value realization.

The implementation consultant role offers the opportunity to work with the entire bec organization – product owners, customer account managers, agile development teams a.m. – and you will work directly with representatives from our co-development banks. You will experience working in a wide variety of fintech projects; from implementation of high complexity and business critical compliance solutions, to supporting thousands of private users in new digital product adoption. The red thread of your work is to help bec's customers get the most out of being a bec customer.

At bec, we prefer to collaborate often in the office, but we also keep the opportunity to work remotely up to 2 days per week. Your direct manager will be Malene Baunsgaard.

Primary task and responsibilities include:
You will be working with implementation from many angles:

  1. Enable other implementation specialists: Design and execution of implementation packages and train-the-trainer activities for local implementation consultants and project managers in the banks e.g., supporting wider bank branch implementation
  2. Product adoption by bank end-users: Design and delivery of implementation material, guidance, and training directly to end-users in the banks such as bank advisers, back-office functions, compliance officers a.m., directly supporting increased product adoption and benefit realization in the end-user target group
  3. Strategic end-customer communication: Design and delivery of go-to-market plans, marketing material and branding towards banks’ end-customers such as private and corporate customers
  4. Competency development in bec: Maturing our own organization within the field of implementation; supporting product owners in end-user understanding and growing the skills of end-user communication and support

To succeed you will:

  • Have a curious mind with an open nature and desire to knowledge-share with others
  • Have a master’s degree and minimum 5 years of experience from a similar position working with implementation, product adoption and customer communication
  • Master organizational change management methodologies, such as ADKAR
  • Have strong training and facilitation skills
  • Have excellent communication and interpersonal skills
  • Be driven by being “the customer voice” in a large organization
  • Be fluent in Danish and English (written and spoken)

It’s nice-to:

  • Have experience from the financial and/or technology sector
  • Have insight into agile principles, such as SAFe
  • Thrive in being at the driver’s seat in an implementation project and set the tone for customer-centricity and anchoring of benefits for the target group

Be your best self with bec’s benefits!
We offer a diverse range of benefits for our employees. Here are just a few of them.

  • Professional development
  • Healthy, varied lunch and fruit in the canteen
  • Active staff associations: yoga, cycling, go-karting, games, bowling etc.
  • Flexible working hours
  • Pension scheme
  • Health and dentist insurance
  • Referral bonus

Find out more about working life at bec.

What does the recruitment process look like?

  1. Send us your CV: We want to get to know you
  2. Screening call: Let’s chat and see if we’re a match
  3. Meet your future manager and team: See who you’ll be working closely with.
  4. Personality and cognitive test: Let’s learn more about you.
  5. Meet our talent partner and your future manager once more: Get feedback on your test results.
  6. Time to sign the contract: We’re ready to welcome to bec!

If you have any questions related to the position, please contact Manager Malene Baunsgaard at +45 61700009.

Make us aware of your talent
We are an equal opportunities employer. We hire top talent regardless of race, religion, color, national origin, sexual orientation, gender identity, and age. We encourage all qualified candidates to apply. See our full list of vacancies at https://www.bec.dk/en/vacancies/

You can also learn more about bec by browsing our company culture book: wearebec.pdf


Information og data

Denne ledige stilling har jobtypen "Konsulent", og befinder sig i kategorien "Kommunikation, marketing, salg".

Arbejdsstedet er beliggende i Roskilde.

Jobbet er oprettet på vores service den 16.2.2024, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Konsulent
  • Roskilde

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