Configuration Specialist

Copenhagen, Denmark

As a Configuration Specialist, you will be part of a dynamic team within Journey 5, collaborating with colleagues from various backgrounds and skill sets. This role offers an opportunity to work in a multicultural environment that promotes equal employment opportunities and encourages innovation.

Your primary responsibilities will include:

• Managing global automated campaigns: You will be responsible for ensuring the successful execution of automated communications. You will work with requestors across different journeys, translating business requirements into action on a global scale. From communication ideation to execution, you will be the bridge between technical, commercial, and legal teams, driving automated client communications.
  
  

• Configuring and deploying communications: You will play a key role in enabling efficient and scalable communication. You will use internal systems and data to connect clients with TREA content, spanning legal, transactional and marketing objectives.
  
  

• Communication testing and optimization: You will work closely with our business and data analysts to assess campaign performance and improve client engagement. By leveraging data-driven insights, you will identify opportunities for optimization and implement strategies to enhance campaign performance.
  
  

• Document and maintain communication overviews: You will translate your automations into a repository for internal and external stakeholders. By simplifying technical infrastructures into understandable communication triggers, this documentation serves as a reference point for live client communications.
  
  

• Leverage technical precision: By working with internal systems and the Outbound Communication Products team, you will troubleshoot global communication rollouts, tailoring configurations to local market requirements. In this process, you will be a super user of our systems, identifying opportunities for UX/UI development. Therefore, experience in HTML or Css and an adaptability to new technical interfaces is a plus.
  
  

As an individual, you are dedicated, driven, curious, and precise. In addition, we are seeking a candidate with the following qualifications:

• Proven experience in campaign management and delivery
  
  

• Effective communicator with great time and resource management
  
  

• Excellent coordination and stakeholder management
  
  

• Passionate about data-driven decision making
  
  

• Strong written and verbal communication skills in English
  
  

Join our team and contribute to reshaping the financial services industry through innovative and effective communication strategies.

We get curious people invested in the world

When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.

You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success.

We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.

When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.

At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!

How to apply :

Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!