Deputy Restaurant Manager

We are looking for a conscientious restaurant manager of our restaurant. In this role, you will be required to greet and welcome guests, tend to their questions and com-plaints, manage booking and appointment schedules, and promote the restaurant in different medias.

To be a successful restaurant manager, you should provide exceptional customer service and strong leadership skills.

Restaurant Manager Responsibilities:

• Defining and implementing front desk procedures.
  
  
• Hiring and training staff ans managing the shift schedules
  
  
• Supervising staff and all front desk activities including bookings, appointments, phone calls, website, Facebook and emails.
  
  
• Tending to guests' complaints and questions and communicate with chef about customer's feedback.
  
  
• Ensuring that the dining area is kept clean and organised.
  
  
• Maintaining front desk office supplies and equipment.
  
  
• Managing budget, records and contracts.
  
  
• Generating reports and feedback for presentation to the owner.
  
  

• Restaurant manager requirements:
  
  
• College education diploma in marketing or similar.
  
  
• Good understanding of procedures and practices in booking and services
  
  
• Excellent verbal communication skills in English and Chinese.
  
  
• Strong organisational management skills
  
  
• The ability to provide exceptional customer service.
  
  
• Cood leadership and training abilities.
  
  

Kilde: [xxxxx]