Order handler - Back Office Supporter (Fixed-term: 8-10 months)

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Hobro

Order handler - Back Office Supporter (Fixed-term: 8-10 months)

We are looking for a detail-oriented Order Handler who wants to be a part of supporting our global sales team with order handling and back-office administration while also supporting our coming implementation of a new ERP-system.

Together with our current team you will be in a back-office position where you ensure that all information provided to customers is accurate and special requirements are met to ensure that our customers experience excellent customer-service. You will e.g., work with order maintenance in ERP-system, terms of contracts in negotiated contracts and order coordination in cooperation with sales, engineering, shipping, finance, and technical service teams.

Project Plan

The ERP-Implementation in Ballard Europe is expected to be finished in end of 2024. In this project it will be your task to support and taking over assignments from our current employees within Commercial Care who will be deeply engaged in the implementation.

  • Administrative support of sales department, customer care and proposals teams to support them in wining and successfully maintaining projects and customers globally.
  • Reply to customer inquiries and questions together with sales and technicians (primarily in writing)
  • Create debtors and sales orders (collect customer information).
  • Create projects and collect and enter relevant project information into ERP and CRM systems.
  • Handle order confirmations, delivery notes, invoices, credit notes, change order requests & reminders.

Who are you?

You could either consider this as a starting point in your career after you newly graduated with a bachelor’s in communication, administration etc. Or you could have a couple of years of experience from a similar role within administration, service, purchasing or similar while also being able to work with CRM (salesforce.com), ERP (Dynamics AX), Excel and Adobe.

As we are all learning during the ERP-implementation, it is also essential that you are curious, willing to learn and adaptive to which ever assignments within Commercial Care that will come your way. It comes natural to you to pay attention to detail; you are highly structured and quality-conscious in everything you do.

As a person you are well-organized, process driven, able to manage multiple tasks concurrently with a strong ability to prioritize, execute and meet tight deadlines. You thrive in a dynamic workday where your curious mindset and your willingness to learn makes you dive into new technical areas to improve both your competencies and develop professional as well as personal.

You are a strong communicator who thrive in working with a diverse group of internal stakeholders at all levels of an organization.

Our corporate language is English, and we expect that you speak and write English at a professional level. Anchor

As a part of Ballard Power Systems Europe, we offer you:

  • A department with six competent and motivated colleagues who thinks as one team to accomplish success.
  • A close collaboration across all functions in Ballard Europe
  • An exciting and independent job in a committed team that is highly dedicated and passionate about bringing our zero-emission technology to large scale commercialization.
  • A flexible and international workplace with great colleagues and a positive atmosphere
  • A workplace with a strong focus on professional and personal development

For further information or questions to the position, please contact Karina Rask Thomsen, Commercial Care Manager at [email protected] or Talent Acquisition Specialist Maiken Dehn Larsen at [email protected]

Please note that interviews will be held in end of January – start of February.

Time frame for position: March/April 2024 until November/December 2024

Our Values
Listen & Deliver | Quality. Always. | Inspire Excellence | Row Together | Own It

Ballard values diversity in the workplace and is committed to Employment Equity. We encourage applications from all qualified candidates.

Kilde: Jobnet.dk


Information og data

Denne ledige stilling har jobtypen "Administrativ medarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Hobro.

Jobbet er oprettet på vores service den 21.12.2023, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Administrativ medarbejder
  • Hobro
  • Onsdag den 14. februar 2024

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