Manager, Change and Release, SAP

Are you an experienced SAP professional with a passion for governance and stability in complex landscapes? Do you want to shape how the world’s largest jewellery brand manages change and release across its global SAP ecosystem?
If so, this could be the role for you!

We are looking for a Manager, Change & Release – SAP ERP to join [xxxxx]’s Digital & Technology organization in Copenhagen.

About the Team

[xxxxx] is on an ambitious digital transformation journey powered by SAP S/4HANA and SAP Digital Manufacturing. Our SAP ecosystem spans S/4HANA, BTP, CAR, and integrated applications—supporting global operations across manufacturing, retail, and supply chain.

Within this setup, the Change & Release function plays a vital role in ensuring production stability while enabling agility and innovation.

The Role

You’ll own the end-to-end governance of SAP change and release processes, ensuring that changes are assessed, approved, and deployed with minimal risk and maximum transparency. This role combines ITIL expertise, SAP transport process knowledge, and strong stakeholder engagement to elevate process maturity in a fast-paced global environment.

Key Responsibilities

• Design and implement SAP Change Management processes aligned to ITIL best practice.
  
  

• Chair CAB and ECAB meetings, driving robust decision-making.
  
  

• Maintain and publish the Forward Schedule of Change (FSC) for global visibility.
  
  

• Plan and coordinate SAP release cycles across environments and integrated systems.
  
  

• Oversee transport execution through Dev → QA → Prod with required validations.
  
  

• Act as the central communication hub for SAP change and release activity globally.
  
  

• Define and track KPIs (change success rate, rollback frequency, lead time, etc.).
  
  

• Drive automation in workflows, approvals, and reporting.
  
  

What We’re Looking For

• Degree in Computer Science, Information Technology, or equivalent experience.
  
  

• 5+ years in SAP Change and Release Management within global, complex environments.
  
  

• Hands-on experience with SAP S/4HANA and transport management tools (e.g., STMS, Release Owl).
  
  

• Familiarity with integrated landscapes (WMS, OMS, POS or similar).
  
  

• Knowledge of DevOps concepts, CI/CD, automation, and orchestration.
  
  

• ITIL v3/v4 knowledge with minimum Foundation certification.
  
  

• ServiceNow experience for Change & Release Management is an advantage.
  
  

Who You Are

You’re a structured, detail-oriented professional who thrives in a global, fast-paced environment. You combine governance discipline with a continuous improvement mindset and have the confidence to influence stakeholders across business and technology.

Additional information

• Global Career Band 4B
  
  

Did we get your attention?
If you see yourself in the position and would like to become a part of [xxxxx]’s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible.

You can also read more about [xxxxx] on our corporate site www.[xxxxx]group.com.

Icing on the cake

You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true [xxxxx] experience to anyone who works here or comes to visit.

About [xxxxx]
[xxxxx] is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. [xxxxx] jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, [xxxxx] employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. [xxxxx] is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. [xxxxx] is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, [xxxxx] is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.