Order Management Representative

Are you looking to be hands-on in order management within a global tech organization? We're seeking a motivated colleague to join our Order Management (OM) EMEA team. This role is an excellent opportunity to gain practical experience in sales support, order handling, and customer relationship management. The role is a temporary position (6 months) starting from February 1st 2026, or as soon as possible.
Are you looking to be hands-on in order management within a global tech organization? We're seeking a motivated colleague to join our Order Management (OM) EMEA team. This role is an excellent opportunity to gain practical experience in sales support, order handling, and customer relationship management. The role is a temporary position (6 months) starting from February 1st 2026, or as soon as possible.
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You will join us during a time of exciting transformation, where we are changing to new systems and ways of working . You will be part of the order management EMEA team, which consists of 9 colleagues divided between offices in Brøndby, Denmark and Sofia, Bulgaria.
You will join us during a time of exciting transformation, where we are changing to new systems and ways of working . You will be part of the order management EMEA team, which consists of 9 colleagues divided between offices in Brøndby, Denmark and Sofia, Bulgaria.
We work in an informal and friendly international atmosphere.
We work in an informal and friendly international atmosphere.
The team´s primary tasks are assisting in the daily order handling and sales support tasks for the EMEA region. This includes direct contact with partners and close co-operation with the global sales team. There will be a concentration of tasks toward answering phone calls, cases, inquiries, preparing quotations, and ad-hoc administrative tasks.

The team´s primary tasks are assisting in the daily order handling and sales support tasks for the EMEA region. This includes direct contact with partners and close co-operation with the global sales team. There will be a concentration of tasks toward answering phone calls, cases, inquiries, preparing quotations, and ad-hoc administrative tasks.
What you’ll do on a day-to-day basis:
• Provide sales support to channel partners and distributors.
• Complete the registration of new Partners to the Milestone Partner Program.
• Interact closely with the local sales team regarding sales initiatives.
• Assist with the Sales Support phone line.
• Handle incoming sales support cases and provide sales quotes.
• Assist in order handling.
• Provide professional Sales Support (case management, phone calls, quotations, administrative tasks).
• Cooperate closely with our Internal customers from the sales EMEA departments.
• Enter/update data in our CRM System (Salesforce), i.e. record relevant company and contact information to keep records current and accurate on a daily basis.
• Assist on month end closing until 7:00 pm CET, as needed.
What you’ll do on a day-to-day basis:
What you’ll do on a day-to-day basis:
• Provide sales support to channel partners and distributors.
• Complete the registration of new Partners to the Milestone Partner Program.
• Interact closely with the local sales team regarding sales initiatives.
• Assist with the Sales Support phone line.
• Handle incoming sales support cases and provide sales quotes.
• Assist in order handling.
• Provide professional Sales Support (case management, phone calls, quotations, administrative tasks).
• Cooperate closely with our Internal customers from the sales EMEA departments.
• Enter/update data in our CRM System (Salesforce), i.e. record relevant company and contact information to keep records current and accurate on a daily basis.
• Assist on month end closing until 7:00 pm CET, as needed.
In addition, there will be various ad-hoc administrative tasks to assist your colleagues in order management.

In addition, there will be various ad-hoc administrative tasks to assist your colleagues in order management.
What we imagine the ideal candidate profile to look like:
Preferably you have experience with, or the drive to, work in a Global B2B environment. You are flexible, open-minded, and positive, with flair for customer service.
What we imagine the ideal candidate profile to look like:
What we imagine the ideal candidate profile to look like:
Preferably you have experience with, or the drive to, work in a Global B2B environment. You are flexible, open-minded, and positive, with flair for customer service.

In addition, we expect that you have:
• Strong IT skills – specially with MS Office. Knowledge of ERP and CRM systems is an advantage.
• Excellent proficiency of English, both orally and in writing, is required. Any other language is a plus.
• Advanced organizational skills, with the ability to handle multiple assignments.
• Flexibility to work at later hours on month close.

In addition, we expect that you have:
In addition, we expect that you have:
• Strong IT skills – specially with MS Office. Knowledge of ERP and CRM systems is an advantage.
• Excellent proficiency of English, both orally and in writing, is required. Any other language is a plus.
• Advanced organizational skills, with the ability to handle multiple assignments.
• Flexibility to work at later hours on month close.
What can Milestone offer to you?
Healthy work environment: a company sponsored “All Inclusive Program” - with breakfast, lunch, afternoon snack, fruit and beverages, health insurance, massage and company bikes.
What can Milestone offer to you?
What can Milestone offer to you?
Healthy work environment: a company sponsored “All Inclusive Program” - with breakfast, lunch, afternoon snack, fruit and beverages, health insurance, massage and company bikes.
• Social work environment – active Employee Club driving events like cooking classes, wine tasting events, outdoor activities, cultural events, and annual Christmas and summer parties
• A fun and invigorating place to work
• Social work environment – active Employee Club driving events like cooking classes, wine tasting events, outdoor activities, cultural events, and annual Christmas and summer parties
• A fun and invigorating place to work

Apply
Apply
Apply
You will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion. We advise you not to attach a cover letter to your application but instead, we encourage you to write a few lines about why you are applying for the position in your resume/CV. Additionally we recommend you not to add a photo in your resume/CV.
You will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion. We advise you not to attach a cover letter to your application but instead, we encourage you to write a few lines about why you are applying for the position in your resume/CV. Additionally we recommend you not to add a photo in your resume/CV.
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Are you excited about this opportunity then we encourage you to apply as soon as possible.
If you have any questions, you are very welcome to contact Manager for EMEA Order Management, Karina Ravnskjær Thomsen, at +[xxxxx].

You can also find out more about [xxxxx] at Facebook, LinkedIn or Twitter or visit our website: [xxxxx]
Are you excited about this opportunity then we encourage you to apply as soon as possible.
If you have any questions, you are very welcome to contact Manager for EMEA Order Management, Karina Ravnskjær Thomsen, at +[xxxxx].
You can also find out more about [xxxxx] at
Facebook
Facebook
,
LinkedIn
LinkedIn
or
Twitter
Twitter
or visit our website:
[xxxxx]
[xxxxx]
We will take candidates into the recruitment process continuously and the position will remain open until a suitable candidate has been found.
take candidates into the recruitment process continuously and the position will remain open until a suitable candidate has been found.

Please note that the position is on-site at our headquarters in Brøndby, Denmark, and requires that you hold a valid Danish work visa.
Please note that the position is on-site at our headquarters in Brøndby, Denmark, and requires that you hold a valid Danish work visa.