Field Service Technician

Would you like to be part of an international manufacturing and engineering company with a world-leading market position? An organization under constant development, delivering complex and large-scale turnkey projects? Then [xxxxx] is the place for you.

We are currently looking for an experienced Service Technician to join our growing team in Kansas City, MO

The incumbent will be an Ambassador of [xxxxx] at all times while providing technical service expertise to internal and external customers. The Field Service Technician will diagnose, troubleshoot, repair, and maintain PLC-controlled equipment, conveyor systems, and mechanical machines in a food processing environment.

Key Responsibilities:

• Provide emergency/unscheduled and scheduled maintenance repairs of equipment at customer facilities.
• Assist installation & commissioning of new equipment as well as upgrades on existing installations.
• Read and interpret equipment manuals, electrical and pneumatic schematics in order to perform required maintenance and service.
• Execute service and maintenance orders/jobs in a timely and efficient manner.
• Provide accurate and sufficiently detailed data in comprehensive reports after completion of installation and/or service jobs.
• Comply with all company and client health and safety programs.
• Participate actively in the development of customer relations.
• Effectively communicate with customers, sales teams and partners to ensure that customer needs and demands are understood and are being met.
• Provide feedback to After Sales Teams regarding customer needs and demands to secure global implementation.
• Complete weekly expenses and hours report.
• Support and work with the company ́s Engineering department on the development of new products.
• Support and work with the companys Engineering, Production, and QA departments in order to secure the product quality.
• When needed participate in the development of the companys training programs.
• Self managed responsible for booking travel and accommodations.

What we offer:

• Competitive hourly wage with overtime
• Medical, Dental, Vision, STD/LTD Company contribution towards your benefits
• 401(k) Options
• Peerfit Gym membership program
• Vacation Time Off, Sick Time, Personal Time Off, 8 Paid Company Holidays and Yearly increases
• Per Diem
• Mileage reimbursement
• Uniforms and PPE
• Tools