[xxxxx] Customer Consultant

SummaryJob DescriptionWe are currently seeking a German speaking Customer Consultant who will report to the Customer Operation Manager as part of our dynamic Customer Service Team in [xxxxx].How you will contribute

Provide customer service with a focus on building and maintaining relationships with our Partners

Communicate technical knowledge about our unique products via telephone and e-mail

Handle complaints, including guidance and support to our Partners

Follow-up on customer inquiries

Support and work with our international sales team

Process and register orders

Knowledge and Brand storytelling for our Partners

Who you are

You are fluent in English and preferably in Danish. In addition, it is a requirement that you master German.

You are a committed person with a catching mood who knows how to provide good service and build relationships through telephone and e-mail.

You are a structured, adaptable, quality-conscious, and smiling colleague who thrives in everyday life with fluctuating busyness, where the overview and good energy must be preserved.

Knowledge of CRM systems and BI applications is a plus

Knowledge of SAP and Dynamics Axapta ERP systems is a plus

Strong written and verbal communication

Ability to prioritize work effectively

The position is a maternity cover until the end of December 2025 with the possibility of a permanent contract

Why work with us?Come join the [xxxxx] journey and seize the opportunity to become a part of an international company in a global Luxury Group renowned for innovative design and unparalleled craftsmanship. [xxxxx] encourages an environment where creativity thrives, collaboration is foundational, and where we empower every individual to achieve their full potential in a workplace that is both challenging and rewarding.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.Job TypeStart DateScheduleOrganization