Customer Support, DACH
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Hele Danmark
DACH Customer Support at
Are you experienced and passionate about customer service, always striving to ensure smooth customer experience? Then this position might be exactly what you are looking for.
Who we are:
is a leading multi-niche beverage company with strong local brands and a clear growth strategy. Our DACH Business Unit is growing in both volume and complexity.
To accommodate the growing demands of stakeholders and customers, we are looking for a dedicated DACH Customer Support to actively manage all backup functions such as SAP data entry, customer, and administrative feedback. We are a small and dedicated team, and our new DACH support will be a vital part of our ongoing success.
The role:
As our DACH Customer Support, you will be responsible for providing support to primary external customers via phone and email, ensuring a smooth and engaging customer experience.
You will participate in customer meetings in Germany (approximately 10 traveling days per year) and coordinate and structure POS material for our customers.
Additionally, you will maintain a deep understanding of the company’s products or services to provide accurate information and guidance to customers.
What you’ll do:
Your main responsibilities will include (but not limited to):
What you bring:
Why join us?
We offer a supportive, development-focused work environment with a wide range of employee benefits. You will be working alongside helpful and dedicated colleagues at our HQ in Faxe. This is your chance to be part of a growing team and contribute to our ongoing success.
Our culture supports plenty of development both professionally and personally. In addition to a daily routine with happy, supportive colleagues, you can also enjoy a delicious lunch arrangement, fresh fruit throughout the day, and plenty of ice-cold beverages from our own assortment.
Apply now:
Ready to take the lead? Submit your application by using the “Apply” button – please note that we hold ongoing interviews with suitable candidates.
If you have any questions, feel free to contact our Export Manager Germany on: We look forward to hearing from you.
At , you'll find the industry's most dedicated, energetic, and experienced colleagues. Together, we build the best framework for a job that precisely matches your everyday life and career aspirations.
produces, markets, sells, and distributes quality beverages. We are a consortium of more than 35 breweries and beverage producers from across Denmark, known especially for our traditional, locally-rooted brands such as Faxe Kondi, Egekilde, Royal Beer, Ceres, and Odense Pilsner, as well as partner brands like Pepsi MAX and Heineken.
Today, we are the second-largest beverage company in Denmark. Our journey began in 1856, and we still maintain a strong commercial focus, a clear growth strategy, and an ambitious sustainability strategy - both domestically and internationally.
You'll have over 1500 colleagues in Denmark and more than 2700 colleagues outside the country, including in Finland, Italy, France, Norway, Canada, the Netherlands, and the Baltic countries.
With us, you'll be part of challenging the boundaries of sustainable production and distribution. You'll help ensure a diverse range of beverages that bring people together - on the dance floor, during the third half, or over a meal - all while contributing to strengthening Danish sports, music, and community life.
Are you experienced and passionate about customer service, always striving to ensure smooth customer experience? Then this position might be exactly what you are looking for.
Who we are:
is a leading multi-niche beverage company with strong local brands and a clear growth strategy. Our DACH Business Unit is growing in both volume and complexity.
To accommodate the growing demands of stakeholders and customers, we are looking for a dedicated DACH Customer Support to actively manage all backup functions such as SAP data entry, customer, and administrative feedback. We are a small and dedicated team, and our new DACH support will be a vital part of our ongoing success.
The role:
As our DACH Customer Support, you will be responsible for providing support to primary external customers via phone and email, ensuring a smooth and engaging customer experience.
You will participate in customer meetings in Germany (approximately 10 traveling days per year) and coordinate and structure POS material for our customers.
Additionally, you will maintain a deep understanding of the company’s products or services to provide accurate information and guidance to customers.
What you’ll do:
Your main responsibilities will include (but not limited to):
- Customer Support: Providing support to internal and external customers via phone and email, ensuring a smooth and engaging customer experience, participating in customer meetings in Germany, coordinating and structuring POS material, maintaining a deep understanding of the company’s products or services, corresponding with customers and agencies, gathering customer feedback, and understanding the market of our customers.
- Order Management: Assisting with order placement, tracking, modifications, and cancellations, ensuring accuracy and timely delivery.
- Support/Coordinate Sales Trips: Ensuring the right presentation material is in place and providing input for optimal sales round trips.
- Document Management: Handling daily administrative duties such as updating customer records, agreements, price structure, inquiries, annual contracts, and contract archives.
- Financial Processing: Managing invoices, payments via Finance, and financial records such as accruals, provisions, and impairment of provision.
- Team Collaboration: Working closely with cross-functional departments and external sales agents to ensure smooth workflow.
- Problem-Solving: Identifying and resolving issues promptly and efficiently, and tracking issues.
- Time Management: Prioritizing tasks to meet deadlines and manage workload effectively.
- Continuous Improvement: Participating in training sessions, team meetings, and quality assurance reviews to continuously improve support, quality and efficiency and optimizing and streamlining processes and procedures.
What you bring:
- We are looking for someone with:
- Language proficiency in German and English (both written and spoken).
- Proficiency in using SAP for various back-office functions.
- An understanding of German culture.
- Clear, professional, and empathetic communication skills.
- A proactive, can-do attitude.
- A detail-oriented, structured, service-minded working style with exceptional coordination skills.
Why join us?
We offer a supportive, development-focused work environment with a wide range of employee benefits. You will be working alongside helpful and dedicated colleagues at our HQ in Faxe. This is your chance to be part of a growing team and contribute to our ongoing success.
Our culture supports plenty of development both professionally and personally. In addition to a daily routine with happy, supportive colleagues, you can also enjoy a delicious lunch arrangement, fresh fruit throughout the day, and plenty of ice-cold beverages from our own assortment.
Apply now:
Ready to take the lead? Submit your application by using the “Apply” button – please note that we hold ongoing interviews with suitable candidates.
If you have any questions, feel free to contact our Export Manager Germany on: We look forward to hearing from you.
At , you'll find the industry's most dedicated, energetic, and experienced colleagues. Together, we build the best framework for a job that precisely matches your everyday life and career aspirations.
produces, markets, sells, and distributes quality beverages. We are a consortium of more than 35 breweries and beverage producers from across Denmark, known especially for our traditional, locally-rooted brands such as Faxe Kondi, Egekilde, Royal Beer, Ceres, and Odense Pilsner, as well as partner brands like Pepsi MAX and Heineken.
Today, we are the second-largest beverage company in Denmark. Our journey began in 1856, and we still maintain a strong commercial focus, a clear growth strategy, and an ambitious sustainability strategy - both domestically and internationally.
You'll have over 1500 colleagues in Denmark and more than 2700 colleagues outside the country, including in Finland, Italy, France, Norway, Canada, the Netherlands, and the Baltic countries.
With us, you'll be part of challenging the boundaries of sustainable production and distribution. You'll help ensure a diverse range of beverages that bring people together - on the dance floor, during the third half, or over a meal - all while contributing to strengthening Danish sports, music, and community life.
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i Hele Danmark
Jobbet er oprettet på vores service den 2.9.2025, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
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| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 22. oktober 2025 | 283 |
| 21. oktober 2025 | 284 |
| 20. oktober 2025 | 283 |
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| 18. oktober 2025 | 282 |
| 17. oktober 2025 | 282 |
| 16. oktober 2025 | 288 |
| 15. oktober 2025 | 281 |
| 14. oktober 2025 | 313 |
| 13. oktober 2025 | 311 |
| 12. oktober 2025 | 314 |
| 11. oktober 2025 | 314 |
| 10. oktober 2025 | 309 |
| 9. oktober 2025 | 306 |
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| 7. oktober 2025 | 286 |
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| 5. oktober 2025 | 280 |
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| 2. oktober 2025 | 282 |
| 1. oktober 2025 | 280 |
| 30. september 2025 | 291 |
| 29. september 2025 | 286 |
| 28. september 2025 | 283 |
| 27. september 2025 | 280 |
| 26. september 2025 | 285 |
| 25. september 2025 | 281 |
| 24. september 2025 | 287 |
| 23. september 2025 | 284 |
| 22. september 2025 | 249 |