Customer Service Representative with Danish, Braga, Portugal

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Udlandet

[xxxxx] is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Danish speaking Customer Service Representative to join their team in Braga, Portugal.

Position: Customer Service Representative
Location: Braga, Portugal
Work model: Remote

Employment type: fixed term (6 months) with possibility of extension / permanent contract
Remuneration: Base salary

Duties and responsabilities:
  • Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems.
  • Foster positive relationships by delivering prompt and courteous support.
  • Support customer satisfaction and long-term engagement by ensuring effective resolution of issues.
  • Maintain a professional and empathetic approach in all customer interactions.
  • Work collaboratively with colleagues and leadership to achieve team objectives.
  • Share insights on recurring challenges and suggest opportunities for process or service improvements.


Requirements:
  • Very good level of Danish (C2) both verbal and written. Very good level of English (minimum B2 level)
  • Previous experience in customer service would be advantagous
  • Strong verbal and written communication skills across various platforms (phone, email, chat, social media).
  • Basic understanding of customer service principles and the ability to follow standard procedures.
  • Ability to handle technical inquiries and troubleshoot common issues with guidance.
  • Ability to quickly learn new softwares and technologies
  • Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment.
  • Organized, detail-oriented, and able to manage multiple tasks simultaneously.
  • Willingness to learn and adapt in a fast-paced or evolving support environment.


Offer:
  • Working schedule: Monday to Sunday - 24/7 (Rotative Shifts)
  • Opportunity to work with a leading global travel & tourism brand
  • Competitive salary with performance-based incentives
  • Professional growth opportunities within the BPO industry
  • Collaborative and supportive work environment
  • Access to exclusive travel perks and discounts
  • And many more!


More information:

Kelly Paredes, [xxxxx]

How to apply?

see the vacancy here and apply online:

[xxxxx]

[xxxxx] delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.

[xxxxx]
Kilde: [xxxxx]


Information og data

Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".

Arbejdsstedet er beliggende i Udlandet

Jobbet er oprettet på vores service den 14.8.2025, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
  • Kundeservicemedarbejder
  • Udlandet
  • Torsdag den 09. oktober 2025

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