ServiceNow Architect with ITOM Specialization

Job Description:

ServiceNow Architect with ITOM expertise

Are you a ServiceNow expert with a passion for ITOM and innovation?
Do you love solving complex challenges and transforming the way businesses operate?

Join [xxxxx]’s Danish ServiceNow Practice — a collaborative team where your skills make a real impact. Together, we deliver real value for our clients by shaping efficient, forward-thinking ServiceNow
solutions.

Join a Global Leader in Digital Transformation

At [xxxxx], we’re expanding our ServiceNow Practice in Denmark and looking for a talented ServiceNow Architect with strong IT Operations Management (ITOM) experience. You’ll join a cross-European team delivering solutions to leading clients in Denmark and Europe.

DXC is one of the largest and most experienced ServiceNow partners in the world, with over 1800 ServiceNow experts globally, and 550 consultants across Europe.

Key responsibilities:

• Guide and challenge customers on implementations and build the best possible ServiceNow platform to meet customer demands and expectations
• Design IT services and business processes and implement these for customers in the ServiceNow platform
• Build applications in ServiceNow with the “low-code/no-code” mindset as well as using Best Practice and Customer First when coding
• Challenge customers on their current IT processes including but not land optimize using a value driven mindset
• Work with international team of consultants, to deliver the most value for customers in Denmark, Nordics and European region
• Demonstrate customer advocacy by emphasizing those features/benefits of relevant ServiceNow solutions and DXC service offerings which meet specific customer’ needs

Qualifications:

• Minimum 5 years of experience as ServiceNow Architect with IT Architecture and Service Design
• A relevant Master's degree within IT
• Knowledge and experience with implementing the ITOM suite as well as the broader ServiceNow package.
• Experience with ITOM and ServiceNow Discovery is considered key to the role
• Experience with Customer Engagement and relationships as consultant the ability to translate this from demands to implementation
• Experience with coding and scripting and/or integrations is an advantage
• Mindset of wanting of help customers understand the possibilities of the ServiceNow platform and how to deliver that value through implementations
• Must be willing to travel and work at customer sites, as well as working from home and at the office
• Fluent in Danish and English

What we offer:

• Work with the biggest companies in the world, making your mark on their ServiceNow journey
• A strong community within the Danish team that values knowledge-sharing, creativity, and continuous growth
• Flexibility to control your workweek
• Being part of a highly skilled and professional setup with Nordic collaboration
• High level of freedom in planning and developing ServiceNow implementations using Best Practice implementation methods
• Development plans for each consultant with focus on individual interests, preferences, and skill levels, to develop as a professional
• Access to DXC Learning – Incl. Udemy and ServiceNow University

Location:

Valby, Denmark

Ready to make your mark? Apply now and help us deliver real value through ServiceNow.

At [xxxxx], we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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