Operations and Agency Management Director

Director of Operations & Agency Management – [xxxxx] Group, CopenhagenDirector of Operations & Agency Management – [xxxxx] Group, CopenhagenDirector of Operations & Agency Management – [xxxxx] Group, Copenhagen As part of [xxxxx] Group’s newly created Creative & Experience team, the Director of Operations & Agency Management will design and implement our new agency partnership model, ways of working, and overall team operational model.Creative & Experience teamYou will be responsible for redefining how [xxxxx] partners with agencies, streamlining our roster, deploying, critical MarCom tools and platforms, and orchestrating processes that optimize speed, quality, agility, and prioritization, leading a team of 2 including a Senior Project Manager and a DAM/D2P Manager as well as potential external consultants and under the team moto ‘stay restless, aim higher and push forward’.redefining how [xxxxx] partners with agencies, streamlining our roster, deploying, critical MarCom tools and platforms, and orchestrating processes that optimize speed, quality, agility, and prioritizationThis role is perfect for a senior marketing operations and agency management leader who thrives at the intersection of creativity, process excellence, and partnership building.What you’ll be doingWhat you’ll be doingWhat you’ll be doing Agency Model & PartnershipsAgency Model & PartnershipsDefine and implement a new [xxxxx] Group Agency model that addresses specific Brands' needs and enables creativity and efficiency
Streamline and manage the global agency roster (creative, design, experiential, social, production, PR, etc.), ensuring the right mix of partners for both excellence and efficiency
Build effective partnerships with agency leadership, enhancing collaboration, innovation, and accountability
Guide the development and deployment of an agency assessment tool, enabling robust evaluation of performance and value creation.
Own and oversee an agency scope management tool, ensuring transparency, discipline, and alignment with strategic prioritiesDefine and implement a new [xxxxx] Group Agency model that addresses specific Brands' needs and enables creativity and efficiencynew [xxxxx] Group Agency modelStreamline and manage the global agency roster (creative, design, experiential, social, production, PR, etc.), ensuring the right mix of partners for both excellence and efficiencyglobal agency rosterBuild effective partnerships with agency leadership, enhancing collaboration, innovation, and accountabilityGuide the development and deployment of an agency assessment tool, enabling robust evaluation of performance and value creation.agency assessment toolOwn and oversee an agency scope management tool, ensuring transparency, discipline, and alignment with strategic prioritiesagency scope management toolTools, Platforms & ProcessesTools, Platforms & ProcessesIdentify, deploy, and optimise critical MarCom tools and platforms (e.g., Digital Asset Management, Design-to-Print, briefing and workflow systems)
Ensure these platforms are embedded globally, ensuring adoption, consistency, and measurable impact
Establish new ways of working that prioritise “fewer, bigger, better” initiatives, aligning resources against the most impactful workstreamsIdentify, deploy, and optimise critical MarCom tools and platforms (e.g., Digital Asset Management, Design-to-Print, briefing and workflow systems)critical MarCom tools and platformsEnsure these platforms are embedded globally, ensuring adoption, consistency, and measurable impactEstablish new ways of working that prioritise “fewer, bigger, better” initiatives, aligning resources against the most impactful workstreamsways of workingfewer, bigger, betterOperations & EffectivenessOperations & EffectivenessOptimise the Creative & Experience team’s processes, workflows, and governance, ensuring clarity of roles, responsibilities, and priorities.
Elevate speed, agility, and quality of output across campaigns, assets, and experiences
Champion operational excellence without compromising creative ambition
Provide senior operational oversight across the team’s portfolio of projectsOptimise the Creative & Experience team’s processes, workflows, and governance, ensuring clarity of roles, responsibilities, and priorities.processes, workflows, and governanceElevate speed, agility, and quality of output across campaigns, assets, and experiencesspeed, agility, and qualityChampion operational excellence without compromising creative ambitionoperational excellenceProvide senior operational oversight across the team’s portfolio of projectsWhat we’re looking forWhat we’re looking forWhat we’re looking for15+ years of experience in marketing operations, agency management, or commercial marketing leadership (FMCG/CPG or agency-side)
Experience in designing and implementing agency models and managing multi-market, multi-discipline agency rosters
Understanding of marketing and creative operations tools and platforms (DAM, design-to-print, workflow/briefing systems, scope management)
Skilled at balancing process discipline with creative freedom
Excellent stakeholder management and persuasive communication abilities – confident engaging senior leaders and agency partners alike
A strategic, pragmatic, and collaborative leader who thrives in a complex, global environment
Passion for creativity, effectiveness, and operational excellence15+ years of experience in marketing operations, agency management, or commercial marketing leadership (FMCG/CPG or agency-side)15+ yearsExperience in designing and implementing agency models and managing multi-market, multi-discipline agency rostersdesigning and implementing agency modelsUnderstanding of marketing and creative operations tools and platforms (DAM, design-to-print, workflow/briefing systems, scope management)marketing and creative operations tools and platformsSkilled at balancing process discipline with creative freedomprocess discipline with creative freedomExcellent stakeholder management and persuasive communication abilities – confident engaging senior leaders and agency partners alikeA strategic, pragmatic, and collaborative leader who thrives in a complex, global environmentcomplex, global environmentPassion for creativity, effectiveness, and operational excellenceWhat you can expectWhat you can expectWhat you can expectWhat We OfferWhat We OfferA chance to shape the future of agency and operational excellence at [xxxxx] Group
A leadership role in a newly created Creative & Experience team, part of [xxxxx]’s Marketing Transformation for Growth
Global scope, working with some of the world’s most iconic brands and agency partners
A collaborative culture that values creativity, effectiveness, and innovation
The opportunity to leave a lasting mark on how [xxxxx] builds brands and works with its creative ecosystemA chance to shape the future of agency and operational excellence at [xxxxx] Groupagency and operational excellence at [xxxxx] GroupA leadership role in a newly created Creative & Experience team, part of [xxxxx]’s Marketing Transformation for Growthnewly created Creative & Experience teamGlobal scope, working with some of the world’s most iconic brands and agency partnersA collaborative culture that values creativity, effectiveness, and innovationThe opportunity to leave a lasting mark on how [xxxxx] builds brands and works with its creative ecosystem In [xxxxx], we are brewing for a better today and tomorrow, and what we can offer you is an equal opportunity to grow across our company.All of this is taking place in a culturally diverse environment, where we celebrate our successes together and where no matter where you are from, who you are, or what experiences you bring to the table, all we say is: WELCOME YOU!If you join our team, some of the benefits you’ll enjoy are:Flexible, hybrid work model
Annual bonus based on company and individual performance
Unlimited soft drinks and coffee in the office
Monthly beer and soft drink allowance
Well-equipped and comfortable office in the heart of [xxxxx] City District in Valby, Copenhagen
Opportunities to have fun together during regular FridayFlexible, hybrid work modelAnnual bonus based on company and individual performanceUnlimited soft drinks and coffee in the officeMonthly beer and soft drink allowanceWell-equipped and comfortable office in the heart of [xxxxx] City District in Valby, CopenhagenOpportunities to have fun together during regular Friday Interested? Interested? Interested?Apply through the link. Please note that this is the only way we accept applications.The deadline for applying is October 15th, 2025. We read applications continuously, and vacancies may be filled sooner than the deadline, so we encourage you to apply as early as possible.

October 15th, 2025We look forward to receiving your application.[xxxxx] Group: Brewing for a better today and tomorrow[xxxxx] Group: Brewing for a better today and tomorrow[xxxxx] Group: Brewing for a better today and tomorrowFor us success has always been in the diverse mix of our people, our beers and our brands. At [xxxxx], we want to recruit and develop people with a global mindset, cultural understanding, and international experience to ensure that our organization stays agile, inclusive and prepared for future growth. Only by acknowledging and harvesting from different perspectives and experiences, will we gain competitive advantage and leverage the effect of diversity for business growth. [xxxxx] aims to create equal access to opportunity regardless of social identity, and we encourage everyone to apply regardless of gender, nationality, race, religion or any other characteristics protected by law.For us success has always been in the diverse mix of our people, our beers and our brands. At [xxxxx], we want to recruit and develop people with a global mindset, cultural understanding, and international experience to ensure that our organization stays agile, inclusive and prepared for future growth. Only by acknowledging and harvesting from different perspectives and experiences, will we gain competitive advantage and leverage the effect of diversity for business growth. [xxxxx] aims to create equal access to opportunity regardless of social identity, and we encourage everyone to apply regardless of gender, nationality, race, religion or any other characteristics protected by law.For us success has always been in the diverse mix of our people, our beers and our brands. At [xxxxx], we want to recruit and develop people with a global mindset, cultural understanding, and international experience to ensure that our organization stays agile, inclusive and prepared for future growth. Only by acknowledging and harvesting from different perspectives and experiences, will we gain competitive advantage and leverage the effect of diversity for business growth. [xxxxx] aims to create equal access to opportunity regardless of social identity, and we encourage everyone to apply regardless of gender, nationality, race, religion or any other characteristics protected by law.For us success has always been in the diverse mix of our people, our beers and our brands. At [xxxxx], we want to recruit and develop people with a global mindset, cultural understanding, and international experience to ensure that our organization stays agile, inclusive and prepared for future growth. Only by acknowledging and harvesting from different perspectives and experiences, will we gain competitive advantage and leverage the effect of diversity for business growth. [xxxxx] aims to create equal access to opportunity regardless of social identity, and we encourage everyone to apply regardless of gender, nationality, race, religion or any other characteristics protected by law.For us success has always been in the diverse mix of our people, our beers and our brands. At [xxxxx], we want to recruit and develop people with a global mindset, cultural understanding, and international experience to ensure that our organization stays agile, inclusive and prepared for future growth. Only by acknowledging and harvesting from different perspectives and experiences, will we gain competitive advantage and leverage the effect of diversity for business growth. [xxxxx] aims to create equal access to opportunity regardless of social identity, and we encourage everyone to apply regardless of gender, nationality, race, religion or any other characteristics protected by law.or us success has always been in the diverse mix of our people, our beers and our brands. At [xxxxx], we want to recruit and develop people with a global mindset, cultural understanding, and international experience to ensure that our organization stays agile, or us success has always been in the diverse mix of our people, our beers and our brands. At [xxxxx], we want to recruit and develop people with a global mindset, cultural understanding, and international experience to ensure that our organization stays agile,inclusiveinclusive and prepared for future growth. Only by acknowledging and harvesting from different perspectives and experiences, will we gain competitive advantage and leverage the effect of diversity for business growth. [xxxxx] aims to create equal access to opportunity regardless of social identity, and we encourage everyone to apply regardless of gender, nationality, race, religion or any other characteristics protected by law.and prepared for future growth. Only by acknowledging and harvesting from different perspectives and experiences, will we gain competitive advantage and leverage the effect of diversity for business growth. [xxxxx] aims to create equal access to opportunity regardless of social identity, and we encourage everyone to apply regardless of gender, nationality, race, religion or any other characteristics protected by law.