Team Manager Servicedesk
Denne stilling er desværre ikke længere ledig.
Se alle ledige stillinger
Ballerup
Team Manager Servicedesk
Fastansættelse
By Ballerup
Ansøgningsfrist 2025-09-19
Søg job
At you will be part of a culture characterized by innovative thinking and having a high team spirit and humor. We have a vision of being "The Place to Be" – a place where everyone grows and thrives, with colleagues who care about you, about the customers and about society.
We are not just a leading company in the IT industry, we are pioneers who strive to create groundbreaking IT solutions while delivering outstanding customer service. has nearly 8000 employees in the Nordic and Baltic regions.
Your role
Servicedesk Denmark & Sweden consists of several different teams and a total of approximately 150 employees in Ballerup, Malmö and Luleå. The organization is divided into customer segments based on volumes in Servicedesk, and you will work towards our small and medium-sized customers in Denmark, based in our nice office in Ballerup. You will have responsibility for a dedicated and skilled team with various experience and for several customers.
You will be the leader of a team whose primary tasks are user support within IT, which includes case management, orders and troubleshooting. You ensure that the team has the right conditions for fast solutions and a world-class user experience for our customers. You will lead the daily operations of the team and work together with our entire organization to ensure continues improvement.
As a Team Manager, your main tasks are to lead and develop your team in an inspiring way, and to ensure that we deliver high quality to satisfied customers. You will have close cooperation with other team managers, other stakeholders within and with the Management Team in Servicedesk DK SE.
Who are you?
As a Team Manager you have the responsibility of building strong relations, both within in team, counterparts internally and with our customer. We are looking for someone who has:
- Leadership experience, either as a people manager or with operational leadership with hunger for the next step. You are passionate about developing and supporting your team.
- Experience in IT support, or similar knowledge gathered in other ways.
- Worked in ITSMs (ServiceNow is advantageous). ITIL knowledge is a plus.
- Good at processes and establishing structure.
- Ability to speak and write fluently in both Danish and English and communicate well with all levels in an organization when required, both internally and externally (you will have a close dialogue with the teams’ customers).
- Good understanding of data and statistics and how to follow up on it.
We want you to thrive in a multicultural environment and constantly look after the needs, the well-being and development of both employees, customers and the business. Technical competence is an advantage, but soft values are also important, and we want all employees to feel seen, appreciated and know what goals to reach and what expectations rest on their shoulders. Your leadership style should be strong, in a mentoring and coaching way.
Place of employment
Ballerup
Start of employment
October 1 2025 or as soon as possible.
Application deadline
September 19, 2025. We hold interviews on an ongoing basis and reserve the right to close the recruitment when we have found the right candidate.
Contact
If you have any questions, reach out to Helena Bennervall, Manager Small & Medium Business DK/SE, helena.bennervall@.se, +
What we offer
At you will become part of a sustainable IT company with departments throughout the Nordic region. We emphasize knowledge sharing, collaboration and development – both professionally and personally. Whether you want to delve deeper into technology, try your hand at new areas of responsibility or take the next step in your career, we will support you all the way.
You will also become part of a social and committed community with an active staff association that arranges everything from sports activities, Friday bars and to cultural events. This creates strong relationships both professionally and personally.
Information og data
Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".
Arbejdsstedet er beliggende i Ballerup.
Jobbet er oprettet på vores service den 26.8.2025, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Øvrige
- Ballerup
- Fredag den 19. september 2025
Lignende jobs
-
Sabbatår: Kvik sabbat søges
Fri kontaktNB! Denne stilling er blevet genopslået her - hvis du allerede har søgt er du velkommen til at søge igen. Hos Digital Disruption Media søger vi en Kvik sabbat hjerne til fuldtidsarbejde 1-2 år og med med mulighed for at fortsætte som studiejobber, når du starter på dit videregående studie bagefter.Få mere info- Øvrige
- Frederiksberg C
-
Fuldtids sabbatår (1–2 år) i dansk tech – bliv den...
Fri kontaktDigital Disruption Media bygger internationale søgemaskiner og platforme fra vores kontor på Frederiksberg. Vores teknologi er stærk – men den virker kun, fordi nogle tager ansvar for, at hverdagen spiller. Det er her, du kommer ind. Rollen. Du bliver den person, vi kan regne med.Få mere info- Øvrige
- Frederiksberg C
Statistik over udbudte jobs som øvrige i Ballerup
Herunder ser du udviklingen i udbudte øvrige i Ballerup over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal øvrige.
| Dato | Alle jobs som øvrige |
|---|---|
| 12. oktober 2025 | 67 |
| 11. oktober 2025 | 68 |
| 10. oktober 2025 | 65 |
| 9. oktober 2025 | 65 |
| 8. oktober 2025 | 64 |
| 7. oktober 2025 | 64 |
| 6. oktober 2025 | 65 |
| 5. oktober 2025 | 68 |
| 4. oktober 2025 | 69 |
| 3. oktober 2025 | 72 |
| 2. oktober 2025 | 73 |
| 1. oktober 2025 | 69 |
| 30. september 2025 | 69 |
| 29. september 2025 | 68 |
| 28. september 2025 | 69 |
| 27. september 2025 | 69 |
| 26. september 2025 | 70 |
| 25. september 2025 | 69 |
| 24. september 2025 | 67 |
| 23. september 2025 | 71 |
| 22. september 2025 | 70 |
| 21. september 2025 | 69 |
| 20. september 2025 | 71 |
| 19. september 2025 | 71 |
| 18. september 2025 | 70 |
| 17. september 2025 | 76 |
| 16. september 2025 | 70 |
| 15. september 2025 | 72 |
| 14. september 2025 | 74 |
| 13. september 2025 | 74 |
| 12. september 2025 | 71 |