Delivery Advisor - Ringsted

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Ringsted

Hvad kan man forvente?

As a Delivery Advisor at Tesla, you will be responsible for guiding customers through the delivery process and ensuring that they have a frictionless and exceptional experience when taking delivery of their Tesla vehicle. You will be a delivery expert who adds your own guidance to the ownership solution, validating and adjusting it as needed to ensure a successful delivery.

You have relentless determination to succeed, and you are driven by the mission of Tesla to accelerate the world’s transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets. 

Hvad du skal gøre

  • Take over the customer once the order has been placed and guide them through the delivery process

  • Validate and adjust the purchase solution designed by the Tesla Advisor to ensure a successful delivery process

  • Create an ownership solution for customers who have made their purchase without previous interaction with Tesla

  • Use your delivery expertise to support customers with financing, trade-ins, and registration, and ensure a smooth and timely delivery process

  • Communicate regularly with customers, setting the right expectations and providing updates on delivery timelines

  • Address any questions or concerns that customers may have about the delivery process and provide solutions to any problems that arise

  • Ensure that all required documentation is completed accurately and on time

  • Closely adhere to all processes to ensure a speedy revenue recognition and cash collection

  • Coordinate with other members of the Tesla team, including the Delivery Experience team and the Service team, to provide a seamless and exceptional customer experience

  • Ensure that all customers are satisfied with their delivery experience, and that any issues are resolved to their satisfaction

  • Conduct vehicle handovers

  • Meet or exceed delivery targets and performance metrics


General duties: 

  • Operate with a flexible mindset to support sales and delivery needs across the team  

  • Ensure that customer details and all actions are accurately tracked and updated in our internal systems 

  • Execute on and share best practices with and across your Tesla location 

  • Educate customers on the full Tesla ecosystem and all available solutions available to meet their needs  

  • In respect to Tesla’s processes, timely execute on sales administrative duties including contract completion, finance, and work in close collaboration with relevant stakeholders to get it done  

  • Manage any additional duties to support wider business requirements 


Hvad du skal medbringe

  • Strong operations skills, and the ability to manage multiple tasks and priorities in a fast-paced environment

  • Good problem-solving skills, with the ability to anticipate and address potential issues before they arise

  • Excellent communication and interpersonal skills, and the ability to build strong relationships with customers and colleagues

  • Ability to explain complex topics to customers in simple terms

  • Attention to detail and a focus on accuracy, with the ability to complete documentation accurately and on time

  • Ability to work independently and as part of a team

  • Passion for Tesla's mission and products, and a desire to provide an exceptional customer experience

  • Fluent in English and Danish

  • Valid Driver’s License



Kilde: [xxxxx]


Information og data

Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".

Arbejdsstedet er beliggende i Ringsted.

Jobbet er oprettet på vores service den 19.1.2026, men kan have været deaktiveret og genaktiveret igen.

  • Øvrige
  • Ringsted
  • Lørdag den 28. februar 2026

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