Partner Account Manager, North America

Continia is looking for an experienced and results-driven Partner Account Manager to drive aggressive growth for our North American team through developing and enhancing collaborative partnerships with Value Added Resellers (VARs) in the Microsoft Dynamics Business Central ecosystem. This role is ideal for someone with a focus on building authentic relationships and a servant attitude, a belief in the power of technology to transform business, and the ability to drive joint success through collaboration, enablement, and successful program execution.

About your role

As a Partner Account Manager (PAM) in North America, you will work with the Director of Sales and Marketing to drive aggressive growth and partner loyalty for our region to achieve team-based goals. With Continia’s through-partner model, your primary focus will be to drive awareness, market presence, engagement, and ultimately revenue with our North American based partners, who are system integrators focused on the Microsoft Dynamics Business Central and NAV solutions. While supporting our sales and partner management programs, you will interact with all levels of team members at our partners and even with end customers. This role is a tremendous opportunity to learn and grow with a wide variety of activities, from collaborating with partners on marketing and sales activities, to conducting demos, representing Continia at conferences, assisting with product questions, helping partners to close sales and move forward, and driving increased usage of our solutions.

Key responsibilities:

Partner Success & Growth

• Drive partner growth by identifying new opportunities for collaboration and market expansion.
• Maintain and expand existing partnerships through execution of partnership plans, including short- and long-term goals, KPIs, and key milestones.
• Understand partners’ business models, service lines, goals, and objectives to align strategies for mutual growth.
• Monitor and drive increased solution adoption and usage within the partner ecosystem.
• Support partner campaigns and events.
• Ensure consistent engagement activities with partners business statuses, reviews and strategic planning sessions with partners.
• Ensure that our partners actively promote our solutions, e.g., through presence on their websites or in newsletters.

Technical Advocacy & Enablement

• Equip and encourage our partners with our tools, training and resources to successfully integrate and sell joint solutions.
• Conduct professional product demonstrations tailored to specific partner and client needs.
• Serve as a subject matter expert, providing clear and timely assistance with product-related inquiries.

Brand Representation

• Act as a key representative for Continia at industry conferences and networking events.

Team Enablement

• Support our Marketing Manager with content marketing efforts and sales enablement tools.
• Coordinate with our Services Team to ensure seamless project startups and other partner support.
• Maintain all relevant records in related systems (e.g., CRM).

Continia is a culture-centric company, and we work on a mutual flexibility model, ensuring you have freedom with responsibility and a proper life balance. In addition, you can enjoy the following benefits:

• Flexible working hours at your home office
• Paid time off
• Sick days
• 401(k) plan with company match
• Medical, dental, and vision coverage
• Regular events where you can meet and connect with your international colleagues
• Bonus plan

About you

You are someone who deeply values and fosters trusted relationships and inspires our prospects and customers to embrace our solutions.

You are accountable, hold a can-do attitude and with a servant attitude are eager to reach targets together with your team. You take initiative and enjoy taking responsibility for your work while collaborating internally and externally.

Further, you are likely to enrich our business with the following qualifications:

Relevant experience and education: Bachelor’s degree in Business Administration, IT, or similar, combined with 5+ years of experience in partner management, account management, or software sales.

Partner and ecosystem expertise: Proven ability to build and grow technology partnerships, with a solid understanding of business software, cloud solutions, and partner ecosystems (experience with Microsoft Dynamics Business Central or ERP solutions is a plus).

Commercial and analytical strength: Strong communication, negotiation, and presentation skills, supported by a structured, analytical, and solution-oriented approach to driving results.

Execution in a fast-paced environment: Comfortable managing multiple priorities, working independently while collaborating effectively across teams in a matrix organization.

Systems and process mindset: Experienced in using CRM and other systems to manage pipeline, build efficient processes, measure outcomes, and continuously improve ways of working (HubSpot experience is a plus).

If this position speaks to you, please submit your resume through our application form, along with a brief description of your motivation for applying.

Continia is committed to an inclusive recruitment process and equal opportunities for all applicants with a valid residence and/or work permit.

We look forward to hearing from you!

About Continia

At Continia we value diversity and encourage authenticity. We are over 200 team players who respect each other's thoughts and ideas, and expect everyone to take ownership of their work. We focus on both personal and professional development, so we can grow internally within the organization.

In our daily work, we are pragmatic and results-oriented, and we strive to maintain our entrepreneurial spirit by keeping things simple and focusing on our employees. We celebrate our victories, big and small, and we aim to hold one major annual event where all employees gather in one place, regardless of where they are based.

We acknowledge that time is the most valuable resource. Continia’s solutions give our customers more time in their daily lives – time to work and live. That is why our motto is: 'It’s About Time.' Our success is based on a close partnership with more than 2,000 resellers serving over 22,000 customers worldwide.