Account Manager

CBRE Global Workplace Solutions (GWS) is looking for an experienced Facilities Management Account Manager to lead the delivery of a major logistics client in Slough.

This is a high-profile role within our Facilities Management division, where you will take full ownership of account performance, building strong partnerships with clients and stakeholders to ensure a consistently exceptional, 5-star service.

Innovation sits at the heart of what we do. As Account Manager, you’ll play a key role in driving operational excellence, strengthening commercial performance and identifying opportunities to introduce new services and solutions that add real value to the client and the business.

What you’ll be doing

As Facilities Management Account Manager, you will:

• Lead the day-to-day delivery of hard services, managing site teams and supply chain partners to meet contractual KPIs and service outcomes
• Build and maintain excellent client relationships through regular progress meetings, site visits and ongoing engagement
• Take full P&L accountability, ensuring agreed profit margins are achieved and sustained
• Manage and develop a mixed team of soft services professionals, M&E engineers and contract support staff to maximise performance and engagement
• Support the development of standard operating procedures, emergency response and contingency plans
• Champion health, safety and compliance, ensuring safe working conditions and regular policy reviews
• Identify and deliver opportunities for the strategic growth of the contract, increasing turnover and profitability and supporting successful re-tenders

About you

To be successful in this role, you’ll bring:

• Proven experience in a similar Account Manager or Contract Manager role within Facilities Management
• Strong FM knowledge across hard service delivery
• Environment experience in a logistics or depots (desirable)
• Strong commercial acumen, including demonstrable experience managing a P&L
• Excellent communication, leadership and stakeholder management skills
• A health & safety qualification such as NEBOSH or IOSH (desirable)

Why CBRE?

CBRE GWS is a global leader in integrated Facilities Management, offering challenging roles, career progression and the chance to make a real impact with world-class clients. You’ll be empowered to innovate, lead and shape the future of FM delivery.

CBRE Global Workplace Solutions (GWS) is looking for an experienced Facilities Management Account Manager to lead the delivery of a major logistics client in Slough.

This is a high-profile role within our Facilities Management division, where you will take full ownership of account performance, building strong partnerships with clients and stakeholders to ensure a consistently exceptional, 5-star service.

Innovation sits at the heart of what we do. As Account Manager, you’ll play a key role in driving operational excellence, strengthening commercial performance and identifying opportunities to introduce new services and solutions that add real value to the client and the business.

What you’ll be doing

As Facilities Management Account Manager, you will:

• Lead the day-to-day delivery of hard services, managing site teams and supply chain partners to meet contractual KPIs and service outcomes
• Build and maintain excellent client relationships through regular progress meetings, site visits and ongoing engagement
• Take full P&L accountability, ensuring agreed profit margins are achieved and sustained
• Manage and develop a mixed team of soft services professionals, M&E engineers and contract support staff to maximise performance and engagement
• Support the development of standard operating procedures, emergency response and contingency plans
• Champion health, safety and compliance, ensuring safe working conditions and regular policy reviews
• Identify and deliver opportunities for the strategic growth of the contract, increasing turnover and profitability and supporting successful re-tenders

About you

To be successful in this role, you’ll bring:

• Proven experience in a similar Account Manager or Contract Manager role within Facilities Management
• Strong FM knowledge across hard service delivery
• Environment experience in a logistics or depots (desirable)
• Strong commercial acumen, including demonstrable experience managing a P&L
• Excellent communication, leadership and stakeholder management skills
• A health & safety qualification such as NEBOSH or IOSH (desirable)

Why CBRE?

CBRE GWS is a global leader in integrated Facilities Management, offering challenging roles, career progression and the chance to make a real impact with world-class clients. You’ll be empowered to innovate, lead and shape the future of FM delivery.

CBRE Global Workplace Solutions (GWS) is looking for an experienced Facilities Management Account Manager to lead the delivery of a major logistics client in Slough.Facilities Management Account ManagerThis is a high-profile role within our Facilities Management division, where you will take full ownership of account performance, building strong partnerships with clients and stakeholders to ensure a consistently exceptional, 5-star service.5-star serviceInnovation sits at the heart of what we do. As Account Manager, you’ll play a key role in driving operational excellence, strengthening commercial performance and identifying opportunities to introduce new services and solutions that add real value to the client and the business.What you’ll be doingAs Facilities Management Account Manager, you will:

Lead the day-to-day delivery of hard services, managing site teams and supply chain partners to meet contractual KPIs and service outcomes

Build and maintain excellent client relationships through regular progress meetings, site visits and ongoing engagement

Take full P&L accountability, ensuring agreed profit margins are achieved and sustained

Manage and develop a mixed team of soft services professionals, M&E engineers and contract support staff to maximise performance and engagement

Support the development of standard operating procedures, emergency response and contingency plans

Champion health, safety and compliance, ensuring safe working conditions and regular policy reviews

Identify and deliver opportunities for the strategic growth of the contract, increasing turnover and profitability and supporting successful re-tenders

Lead the day-to-day delivery of hard services, managing site teams and supply chain partners to meet contractual KPIs and service outcomeshard servicesBuild and maintain excellent client relationships through regular progress meetings, site visits and ongoing engagementTake full P&L accountability, ensuring agreed profit margins are achieved and sustainedP&L accountabilityManage and develop a mixed team of soft services professionals, M&E engineers and contract support staff to maximise performance and engagementSupport the development of standard operating procedures, emergency response and contingency plansstandard operating proceduresChampion health, safety and compliance, ensuring safe working conditions and regular policy reviewshealth, safety and complianceIdentify and deliver opportunities for the strategic growth of the contract, increasing turnover and profitability and supporting successful re-tendersstrategic growth of the contractAbout youTo be successful in this role, you’ll bring:

Proven experience in a similar Account Manager or Contract Manager role within Facilities Management

Strong FM knowledge across hard service delivery

Environment experience in a logistics or depots (desirable)

Strong commercial acumen, including demonstrable experience managing a P&L

Excellent communication, leadership and stakeholder management skills

A health & safety qualification such as NEBOSH or IOSH (desirable)

Proven experience in a similar Account Manager or Contract Manager role within Facilities ManagementAccount Manager or Contract ManagerStrong FM knowledge across hard service deliveryEnvironment experience in a logistics or depots (desirable)logistics or depotsStrong commercial acumen, including demonstrable experience managing a P&LP&LExcellent communication, leadership and stakeholder management skillsA health & safety qualification such as NEBOSH or IOSH (desirable)NEBOSH or IOSHWhy CBRE?CBRE GWS is a global leader in integrated Facilities Management, offering challenging roles, career progression and the chance to make a real impact with world-class clients. You’ll be empowered to innovate, lead and shape the future of FM delivery.