Service Desk Specialist/Technical Support Representative

[xxxxx] Philippines Inc. – is a department branch of [xxxxx] A/S in Asia. The company is operating to support customers of [xxxxx] A/S and its offices across the world.

[xxxxx] A/S is the leading Danish provider of IT Outsourcing services to the private and public sectors.

The company is based in Denmark and is part of the ITM8 group of companies which is represented in 14 locations in Denmark, Sweden, the Czech Republic, and the Philippines. The Group has a leading market position in Denmark in five business areas: Cloud Services/IT Operations, Digital Transformation, Application Services, ERP and Cyber Security.

Position: Service Desk Specialist/Technical Support Representative

Qualification:

• Must be a Bachelor/College Degree in Information Technology, Computer Science, Computer Engineering, or equivalent.
• Preferably 1- 4 Yrs. Experienced Employees specializing in Technical & Helpdesk Support or equivalent.
• Good English communication skills.
• Must have technical troubleshooting acknowledge of Windows systems, MS Office products, and 3rd party software.
• Knowledge of Computer Hardware/Software, Networks, and General computer usage.
• Willing to work on shifting schedule.

*** Qualified applicants will be trained to handle and troubleshoot Windows Servers.