Inside Delivery Advisor - Aarhus
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Århus V
Hvad kan man forvente?
As an Inside Delivery Advisor, you will be instrumental in the overall success of the business, ensuring a seamless experience for customers from the moment they purchase their vehicle to the day they drive it home. You will be responsible for delivering first-time resolution, handling customer interactions across multiple communication channels and offline activities to ensure every step of the customer journey is smooth and efficient. You will join a diverse team, with a passion for sustainable energy and a commitment to delivering exceptional customer experiences.
Hvad du skal gøre
• First-line representative of our brand, mission, and products.
• Address customer inquiries and concerns promptly via telephone, online chat, and other channels, utilising active listening and problem-solving skills to provide accurate information and solutions.
• Deliver clear, concise, accurate, and friendly verbal and written communication to effectively address customer inquiries and ensure a positive experience.
• Educate customers about our products and guide them through the pre-delivery journey, effectively addressing and overcoming any obstacles they may encounter.
• Prioritize tasks based on urgency and importance, adapting swiftly to high-pressure situations to ensure deadlines are met.
• Maintain accurate records of all customer interactions across multiple internal systems, demonstrating strong attention to detail.
• Explain and simplify complex information to customers.
• Work effectively both independently and as part of a team, contributing to a positive work environment and shared success.
• Proactively takes initiative and decisive moves to advance tasks.
• Collaborate across departments to find effective resolutions, ensuring seamless communication and teamwork.
• Maintains a high standard of accuracy and attention to detail in all tasks executed.
Hvad du skal medbringe
Kilde:
As an Inside Delivery Advisor, you will be instrumental in the overall success of the business, ensuring a seamless experience for customers from the moment they purchase their vehicle to the day they drive it home. You will be responsible for delivering first-time resolution, handling customer interactions across multiple communication channels and offline activities to ensure every step of the customer journey is smooth and efficient. You will join a diverse team, with a passion for sustainable energy and a commitment to delivering exceptional customer experiences.
Hvad du skal gøre
• First-line representative of our brand, mission, and products.
• Address customer inquiries and concerns promptly via telephone, online chat, and other channels, utilising active listening and problem-solving skills to provide accurate information and solutions.
• Deliver clear, concise, accurate, and friendly verbal and written communication to effectively address customer inquiries and ensure a positive experience.
• Educate customers about our products and guide them through the pre-delivery journey, effectively addressing and overcoming any obstacles they may encounter.
• Prioritize tasks based on urgency and importance, adapting swiftly to high-pressure situations to ensure deadlines are met.
• Maintain accurate records of all customer interactions across multiple internal systems, demonstrating strong attention to detail.
• Explain and simplify complex information to customers.
• Work effectively both independently and as part of a team, contributing to a positive work environment and shared success.
• Proactively takes initiative and decisive moves to advance tasks.
• Collaborate across departments to find effective resolutions, ensuring seamless communication and teamwork.
• Maintains a high standard of accuracy and attention to detail in all tasks executed.
Hvad du skal medbringe
- At least 1 year of customer service experience in a fast-paced environment.
- Strong interpersonal skills and aware of the appropriate behaviour when supporting diverse types of customers.
- Can work effectively under pressure, both independently and collaboratively as part of a team.
- Strong verbal and written communication skills.
- Fluent in English and Danish
- Positive, enthusiastic, and passionate.
- Can hold yourself and others accountable for delivering results and meeting commitments.
- Can maintain a strong focus on achieving high-quality results, balancing speed and accuracy.
- Resilience and adaptability to an ever-changing work environment.
- Showcases an ability to take initiative and be proactive.
- Can work a shift pattern that will include mornings, evenings, weekends, and bank holidays in an office environment.
- Proficient with standard productivity tools (Outlook, MS Office, Excel, Teams).
Kilde:
Information og data
Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".
Arbejdsstedet er beliggende i Århus V.
Jobbet er oprettet på vores service den 13.10.2025, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- 24.10.2025
- Øvrige
- Århus V
- Fredag den 31. oktober 2025
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Statistik over udbudte jobs som øvrige i Århus V
Herunder ser du udviklingen i udbudte øvrige i Århus V over tid. Bemærk at jobs der ikke har en bestemt geografi ikke er medtaget i tabellen. I den første kolonne ser du datoen. I den næste kolonne ser du det samlede antal øvrige.
| Dato | Alle jobs som øvrige |
|---|---|
| 4. november 2025 | 7 |
| 3. november 2025 | 7 |
| 2. november 2025 | 8 |
| 1. november 2025 | 9 |
| 31. oktober 2025 | 12 |
| 30. oktober 2025 | 12 |
| 29. oktober 2025 | 12 |
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| 27. oktober 2025 | 12 |
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| 25. oktober 2025 | 12 |
| 24. oktober 2025 | 6 |
| 23. oktober 2025 | 12 |
| 22. oktober 2025 | 12 |
| 21. oktober 2025 | 12 |
| 20. oktober 2025 | 12 |
| 19. oktober 2025 | 12 |
| 18. oktober 2025 | 12 |
| 17. oktober 2025 | 12 |
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| 12. oktober 2025 | 10 |
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| 5. oktober 2025 | 9 |