IT supporter

Are you passionate about delivering exceptional service as an IT supporter? Do you thrive in a fast-paced, international environment? Then you have the opportunity to join our Support & Operations team as our new IT Supporter.

The purpose of the position as our IT supporter is to provide 1st level support for our internal users in the HQ Denmark and our offices abroad.

This position is especially for you if you:

• Find value in helping our users with their IT related issues and problems and help them to a quick and satisfying solution - all with a smile
• Get motivated by working in a fast-paced environment
• Are outgoing and get motivated by having an extensive interaction within the organization

About [xxxxx] Group

[xxxxx] Group consists of [xxxxx] and Koncenton. [xxxxx] develops, constructs, and manages solar parks that produce green and renewable energy. Today, they are among Europe's largest players in solar energy. [xxxxx] shares offices with their sister company Koncenton, which invests in real estate projects worth more than DKK 15 billion.

At [xxxxx] Group, we are more than 350 colleagues located at our Headquarter in Nicolinehus at Aarhus Ø and at our local offices around the world. We have a fantastic culture with strong values that we cherish.

Primary task

We are looking for a qualified new colleague to our team in Support & Operations, where we have the overall responsibility of providing IT service to our users in the organization.

As one of our IT supporters you will have various stakeholders in both Denmark and abroad, so it is important that you are outgoing and can commit you in English. We are looking for someone with a drive and someone who is motivated by the fast pace that we have in the organization.

Some of your primary tasks will be:

• 1st level support from tickets, phone and walk-ins
• Windows 10 and 11 support and IOS for mobile devices
  
• Modern workplace - Microsoft 365
• Preparation and installation of PCs and mobile devices from Apple
• User Management - Active Directory and Azure Active Directory
  
• Order hardware from vendors and keep inventory up to date with demand
• Onboarding and offboarding of users

By joining the Support & Operations team you will get five good colleagues, who work hard and dedicated, but who definitely also prioritizes to have fun together.

General expectations of competences and experience

• A few years of experience as an IT supporter is a plus but not a must. Are you newly graduated you could also be the perfect match to this position
• Danish and English in written and spoken
• You are outgoing and emphatic
• Knowledge of Azure

It would be a distinct advantage if you have knowledge of ITIL Foundation, Sharepoint 2016 (On Prem), Sharepoint Online and Flexfone. If you are familiar with Autopilot and Powershell it will also be an advantage but not required.

Nevertheless, what matters most is your personality and fit with the [xxxxx] Culture. Therefore you might only be able to "tick" one of the above and still be just the new colleague we are looking for!

Make your own impact on our growth journey

Despite the fact that [xxxxx] was founded in 2009, you will still experience the entrepreneurial spirit as you enter the office. To us it is paramount to maintain our proactive, ambitious, and agile culture that has followed us ever since.

As an employee at [xxxxx], you can make your own mark on our journey. This creates great commitment and willingness to succeed all around the organization. The pace is high and at times hectic, but we work hard to achieve our goals, and when we succeed we also take the time to celebrate.

We invest in our employees and constantly strive to develop our skills and take advantage of new opportunities. In return, we expect our employees to invest in our company through dedication, joy, competitive spirit, empowerment and proper work ethics.

Impacting future generations through solar energy. Together.

Here you can read more about [xxxxx] and Koncenton.

Please submit your application as soon as possible, as we review and invite candidates for interviews on an ongoing basis. Applications can also be submitted in Danish.

For further information on the position, please reach out to our Senior Manager of Support & Operations, Thomas Ladefoged on thl@[xxxxx].com or tel.: +[xxxxx].

We value diversity and encourage you to apply for this position no matter ethnicity, national origin, race, age, sex or veteran status. We strive for an inclusive workplace that allows each colleague to bring their authentic self to work regardless of religion, gender identity and expression, sexual orientation or disability.