Agile Service Delivery Manager for Road IT

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Job Req Number: 66793
Time Type: Full Time

In Road IT, we implement, support, and develop IT systems to keep trucks and operational staff working efficiently – every day. Road IT is a crucial part of the major strategic business transformation program in DSV Road. As a part of the project “Road Way Forward”, we are moving to a new state of the art Transport Management System, and by joining Road IT you will take part in the implementation of our future Transport Management System (BluJay). We intend to roll out BluJay in more than 30 countries in Europe the coming years.

By joining Road IT as an Agile Service Delivery Manager, you manage and facilitate our by-daily sessions with our stakeholders from the Business, our vendor, and colleagues from Road IT. You make sure the right tasks are assigned to the right part and proactively follow up on the agreed scope. You ensure we make progress and milestones on the road map are meet.

Project Managers, Business Change Managers, IT Specialists, Product Owners, Service Delivery Managers and Solution Architects

Just to mention a few of your colleagues-to-be. As an Agile Service Delivery Manager in Road IT, you collaborate with lots of different professional competencies within Business Change Management, Road IT, Global IT, and the Business in general. We actively engage in understanding the demands of the Business and strive to help them create more value. You work closely with the management in Road IT and Business Change Management, and you communicate and coordinate according to their needs and desire.

You are an experienced Scrum Master/Project Manager, and the agile approach and methodology is not foreign to you - quite the reverse.

You are not afraid to speak your mind. You have excellence interpersonal abilities and understand how to adapt to different circumstances and settings. You make it clear, which direction you prefer and combined with your enthusiasm your stakeholders back your initiatives. Distinctive features of your way of working are transparency, responsiveness, pragmatic and involvement.

We imagine, you…

  • comfortably act and react to uncertain situations in which everything is not scheduled and planned, when the task/project begin

  • focus on tasks in the near future as well as month ahead meaning that you have a holistic view of the overall tasks and resources available

  • naturally take on responsibilities to help and assist your business partners

  • lead with influence and empower your colleagues by focusing on development, transparency, and collaboration across

  • have the skills and qualifications to manage a portfolio/IT ecosystem, which consists of multiple applications.



You know how to navigate in a large, global organization. Ideally, you have experience working collaboratively across professional fields. You try to fulfill deadlines and deliverables by using your capacity to engage the people around you and break down issues. Knowledge of the transport and logistic industry is a plus and of course it is beneficial if you know, how to deal with IT deliveries.

Be a part of Road IT
You will be a part of an international team with colleagues located in Europe, the US and India. You work out of our DSV Headquarters in Hedehusene, Denmark – about half an hour from Copenhagen Central Station by public transport.

The working environment in Road IT is dynamic and informal. Your future colleagues are not afraid to speak their minds and improve how we work effectively together. This culture allows us to move fast, stay ahead and face challenges head-on.

We promote collaboration and transparency and strive to support your growing and development. If you are driven, talented and wish to be part of a proactive, supportive, and positive team, we’ll support you and your need to achieve your potential and forward your career.

Do you have any questions? … ………………………………………………………………………
We look forward to reading your application. Martin Hansen, Manager, Road Way Forward, will be happy to answer any questions you may have regarding this vacancy +45 4060 6546.

We will process the applications as we receive them.

#DSVGlobalIT

DSV – Global Transport and Logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit DSV.com and follow us on LinkedIn, Facebook and Twitter.


Information og data

Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".

Jobbet er oprettet på vores service den 7.6.2023, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
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