Head of Customer Communication, Denmark
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København S
Job ID: 30384
Would you like to play a key role in delivering exceptional customer experiences through our many touch points at ? We are looking for an experienced and passioned Head of Customer Communication to lead a team delivering strong internal and external communication across our business areas. This role offers the opportunity to directly influence how we connect with our customers and how to position as personal, expert and responsible.
About our team
As the Head of Customer Communication, you will be leading a team of communication specialists supporting our business areas Personal Banking, Business Banking and Private Banking Denmark with strategic communication – both internal and external - centred around our customers. The team plays an important role in advising, planning and producing communication that makes a difference for our customers and for our employees.
The Customer Communications team has a broad range of stakeholders and works closely together with Group Brand, Communication and Marketing (GBCM) in Denmark, who focuses on related areas of communications and marketing (internal, social media, pr, issues management, marketing and branding). The two teams work towards common priorities on positioning the brand and supporting the strategies in our business areas.
What you'll be doing
As the Head of Customer Communication, you play a key role in developing and supporting your team to reach their aspirations and unleash their full potential, while connecting customer communications to the business and brand.
Other responsibilities:
In this role you will have two reporting lines: one to the Head of Commercial Hub in Denmark, Kajsa Oest, and one to the Head of Group Brand, Communication and Marketing in Denmark, Sanne Skott Sigtenbjerggaard.
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.
This is the right role for you if you are an experienced senior leader with high integrity and have a passion for creating a positive, collaborative working environment. You should be driven, proactive and structured, bringing a positive can-do attitude, finding possible solutions to any challenge.
Your background and skills include:
It would be ideal if you also have:
As the Leader you are expected to and have a crucial role in:
If this sounds like you, get in touch!
Next steps
Submit your application no later than 15/09/2025. For more information, you’re welcome to contact either Kajsa Oest, Head of Commercial Hub DK, kajsa.oest@.dk or Sanne Skott Sigtenbjerggaard, Head of GBCM DK, sanne.skott@.dk.
Would you like to play a key role in delivering exceptional customer experiences through our many touch points at ? We are looking for an experienced and passioned Head of Customer Communication to lead a team delivering strong internal and external communication across our business areas. This role offers the opportunity to directly influence how we connect with our customers and how to position as personal, expert and responsible.
About our team
As the Head of Customer Communication, you will be leading a team of communication specialists supporting our business areas Personal Banking, Business Banking and Private Banking Denmark with strategic communication – both internal and external - centred around our customers. The team plays an important role in advising, planning and producing communication that makes a difference for our customers and for our employees.
The Customer Communications team has a broad range of stakeholders and works closely together with Group Brand, Communication and Marketing (GBCM) in Denmark, who focuses on related areas of communications and marketing (internal, social media, pr, issues management, marketing and branding). The two teams work towards common priorities on positioning the brand and supporting the strategies in our business areas.
What you'll be doing
As the Head of Customer Communication, you play a key role in developing and supporting your team to reach their aspirations and unleash their full potential, while connecting customer communications to the business and brand.
Other responsibilities:
In this role you will have two reporting lines: one to the Head of Commercial Hub in Denmark, Kajsa Oest, and one to the Head of Group Brand, Communication and Marketing in Denmark, Sanne Skott Sigtenbjerggaard.
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.
This is the right role for you if you are an experienced senior leader with high integrity and have a passion for creating a positive, collaborative working environment. You should be driven, proactive and structured, bringing a positive can-do attitude, finding possible solutions to any challenge.
Your background and skills include:
It would be ideal if you also have:
As the Leader you are expected to and have a crucial role in:
If this sounds like you, get in touch!
Next steps
Submit your application no later than 15/09/2025. For more information, you’re welcome to contact either Kajsa Oest, Head of Commercial Hub DK, kajsa.oest@.dk or Sanne Skott Sigtenbjerggaard, Head of GBCM DK, sanne.skott@.dk.
Information og data
Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i København S.
Jobbet er oprettet på vores service den 27.8.2025, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Afdelingsleder
- København S
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