Project Manager with focus on Service Contracts
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Skanderborg
Are you intrigued by providing the best possible service offerings to our customers? Are you structured and excellent at communicating with stakeholders with deep technical knowledge? Are you motivated by being a direct contributor in reaching the highest level of customer satisfaction in our service organization?
Become part of our Customer Service Management Team
Kamstrup is a Danish technology company and a world-leading supplier of intelligent metering solutions and services. We experience a significant demand for our products, solutions, and services, where we have a strong focus on developing the most innovative and value-adding intelligent metering solutions and services for energy- and water consumption. We are proud that we in 2022 were awarded with the innovation prize by Dansk Industri (DI), which further fueled our ambition to transform meter data into insights that will help utilities optimize the production and distribution of clean water and energy. Therefore, we are looking for a new Project Manager to join our Customer Service Management Team.
With direct reference to our Head of Customer Service Management, you will become part of a dedicated team of 7 colleagues who are responsible for the collaboration with our customers during support, operation and delivering according to service level agreements. Together, we strive to provide excellent customer experience and ensure that Kamstrup’s customers realize the potential value of their solutions. As a team we strive for a deep understanding of the customer journey to guard, lead, and ensure high customer satisfaction.
A job with a focus on teamwork, networking, and offering long-term solutions & services
In the position as Project Manager you will play a key role in service offerings during tenders. You will focus on input from many stakeholders in the organization, making sure we offer the best possible, long-term solution for our customers. In the job, you will work in groups with various stakeholders on specific tenders.
More specifically, your will be:
Personality matters
We are looking for a talented Project Manager who excels in close collaboration with various stakeholders to identify service offerings that give our customers the best possible value. We imagine that you have a relevant educational background at minimum bachelor’s level in engineering, IT, Business Administration or similar. It will be considered an advantage, that you have experience from:
As a person, you are excellent at creating relations across the organization and you thrive in a customer-centric role. You can relate to our customers’ needs and turn this knowledge into competitive solutions for both customers and Kamstrup by making sure that we live up to being a value-adding service provider. In addition, you are responsible and structured. Lastly, you take pride in maintaning an overview in a busy work environment with many ongoing deadlines and projects.
In addition, it is a requirement that you master English and Danish on a professional level – both orally and written.
We offer more than just a job
You become part of an international company that strives every day to ensure the momentum and optimization of the world's water and energy resources. We are on an exciting growth journey, and you will have a unique opportunity to influence our journey towards being a value-adding service provider in our industry. You will be part of a positive working environment where sparring and development of competences is a natural part of your every day.
We offer flexible working hours and numerous employee benefits at our Head Quarter, counting a healthy canteen, free fruit, fitness facilities, in-house dental clinic, hairdresser, and a free health clinic. Moreover, we have an active employee association.
Do you want to be a part of Kamstrup?
Please submit your application by using the link below. Applications are reviewed on a continuous basis, but you can expect a response within six weeks.
The job will be located at Kamstrup's headquarter in Stilling, between Aarhus and Skanderborg.
If you have any questions about the position, please contact Head of Customer Service Management, Lissen Sahl Møller, on phone: +45 89 93 10 00.
About Kamstrup
Kamstrup develops, produces and sells smart energy and water meters, relating reading systems, data analysis tools and services to utilities and other users over the entire world. Through our leadership, expertise and passion for partnership, we always think forward in pursuit of a brighter energy future; one that advances the performance of every customer, whilst creating lasting value for the communities they serve. We take responsibility for the way we act and we are committed to reduce waste with the purpose of securing clean water and energy to a maximum number of people.
Kamstrup has over 1.700 employees in more than 20 countries with headquarters in Denmark. Kamstrup has a healthy economy, growth rates and a strong focus on development of technology and staff. You can read more about Kamstrup on our website and see our annual report here. You can also follow us on LinkedIn and Facebook, to be updated on latest news and vacant positions.
Become part of our Customer Service Management Team
Kamstrup is a Danish technology company and a world-leading supplier of intelligent metering solutions and services. We experience a significant demand for our products, solutions, and services, where we have a strong focus on developing the most innovative and value-adding intelligent metering solutions and services for energy- and water consumption. We are proud that we in 2022 were awarded with the innovation prize by Dansk Industri (DI), which further fueled our ambition to transform meter data into insights that will help utilities optimize the production and distribution of clean water and energy. Therefore, we are looking for a new Project Manager to join our Customer Service Management Team.
With direct reference to our Head of Customer Service Management, you will become part of a dedicated team of 7 colleagues who are responsible for the collaboration with our customers during support, operation and delivering according to service level agreements. Together, we strive to provide excellent customer experience and ensure that Kamstrup’s customers realize the potential value of their solutions. As a team we strive for a deep understanding of the customer journey to guard, lead, and ensure high customer satisfaction.
A job with a focus on teamwork, networking, and offering long-term solutions & services
In the position as Project Manager you will play a key role in service offerings during tenders. You will focus on input from many stakeholders in the organization, making sure we offer the best possible, long-term solution for our customers. In the job, you will work in groups with various stakeholders on specific tenders.
More specifically, your will be:
- Responsible for input on service obligations including performance and Service Level Agreements and costs
- Co-developing new services based on customer -and market needs in close collaboration with Product Management and the delivery organization
- Responsible for reviewing and keeping standard service contracts up to date
Personality matters
We are looking for a talented Project Manager who excels in close collaboration with various stakeholders to identify service offerings that give our customers the best possible value. We imagine that you have a relevant educational background at minimum bachelor’s level in engineering, IT, Business Administration or similar. It will be considered an advantage, that you have experience from:
- Service contracts
- High-tech solutions and applications
- Providing excellent customer experience based on long-term relationships.
- Managing stakeholders with deep technical knowledge
As a person, you are excellent at creating relations across the organization and you thrive in a customer-centric role. You can relate to our customers’ needs and turn this knowledge into competitive solutions for both customers and Kamstrup by making sure that we live up to being a value-adding service provider. In addition, you are responsible and structured. Lastly, you take pride in maintaning an overview in a busy work environment with many ongoing deadlines and projects.
In addition, it is a requirement that you master English and Danish on a professional level – both orally and written.
We offer more than just a job
You become part of an international company that strives every day to ensure the momentum and optimization of the world's water and energy resources. We are on an exciting growth journey, and you will have a unique opportunity to influence our journey towards being a value-adding service provider in our industry. You will be part of a positive working environment where sparring and development of competences is a natural part of your every day.
We offer flexible working hours and numerous employee benefits at our Head Quarter, counting a healthy canteen, free fruit, fitness facilities, in-house dental clinic, hairdresser, and a free health clinic. Moreover, we have an active employee association.
Do you want to be a part of Kamstrup?
Please submit your application by using the link below. Applications are reviewed on a continuous basis, but you can expect a response within six weeks.
The job will be located at Kamstrup's headquarter in Stilling, between Aarhus and Skanderborg.
If you have any questions about the position, please contact Head of Customer Service Management, Lissen Sahl Møller, on phone: +45 89 93 10 00.
About Kamstrup
Kamstrup develops, produces and sells smart energy and water meters, relating reading systems, data analysis tools and services to utilities and other users over the entire world. Through our leadership, expertise and passion for partnership, we always think forward in pursuit of a brighter energy future; one that advances the performance of every customer, whilst creating lasting value for the communities they serve. We take responsibility for the way we act and we are committed to reduce waste with the purpose of securing clean water and energy to a maximum number of people.
Kamstrup has over 1.700 employees in more than 20 countries with headquarters in Denmark. Kamstrup has a healthy economy, growth rates and a strong focus on development of technology and staff. You can read more about Kamstrup on our website and see our annual report here. You can also follow us on LinkedIn and Facebook, to be updated on latest news and vacant positions.
Information og data
Denne ledige stilling har jobtypen "Forretningsudvikler", og befinder sig i kategorien "Kommunikation, marketing, salg".
Arbejdsstedet er beliggende i Skanderborg.
Jobbet er oprettet på vores service den 8.5.2023, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Forretningsudvikler
- Skanderborg
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