Customer Communication Specialist
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København Ø
Have you always dreamt of working in a dynamic start-up environment where you’re challenged daily? Is it a smile that you daily wear on your face while enjoying building a community of happy and retaining customers? Is a healthy lifestyle/sports part of your daily life? …And don’t tell us that you know how important proper breathing in any aspect is of one´s life!
If the profile above is you, join our international team based in the middle of Copenhagen as our new Customer Success Specialist. You’ll have an opportunity to bring your experiences, grow your skills and have fun! You’ll be closely working with Darina, who’ll shower you with the warmest approach and help any time you need it, and Mike, who’ll help you not to miss to follow any interesting sports event. These two will accompany you at the Friday bars and other company events that we regularly enjoy with the rest of the team members.
Your daily tasks will include:
To be happy in this role, you should be:
Curious to know what can we offer you?
If that sounds like something for you, please upload your CV! We are excited to hear from you soon 🤗!
Kilde: Jobnet.dk
If the profile above is you, join our international team based in the middle of Copenhagen as our new Customer Success Specialist. You’ll have an opportunity to bring your experiences, grow your skills and have fun! You’ll be closely working with Darina, who’ll shower you with the warmest approach and help any time you need it, and Mike, who’ll help you not to miss to follow any interesting sports event. These two will accompany you at the Friday bars and other company events that we regularly enjoy with the rest of the team members.
Your daily tasks will include:
- Communicating with customers through various channels such as the Customer Relationship Management system (Zendesk).
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Finding new ways to optimize our processes and bring the customer experience to the next level.
- Direct bugs report to our development team.
- Organic SoMe marketing and communication.
- Communicating and problems solving with our logistics partner.
- Additional admin tasks as assigned.
To be happy in this role, you should be:
- Previously worked directly with customers as a Customer Supporter or similar.
- Passionate about ensuring that all customer inquiries are handled professionally and that our customers and partners receive the best customer service.
- Preferably experience with CRM system
- A customer-focused, creative and problem-solving outlook.
- Excellent communication skills in English.
- Strong analytical and reporting skills.
- Proactive and independent in your way of working, and you take responsibility for your tasks and your development.
- Background in sports or human physiology is a plus.
Curious to know what can we offer you?
- Being part of a successful start-up adventure.
- Flat structure within an international team full of funny, ambitious and dedicated colleagues.
- A penthouse office with a large roof terrace for great summer socializing, located in central Copenhagen.
- An environment where your voice is heard and you can make an impact on decisions made.
- Opportunity to learn how Breathing training can improve everyone’s lives, including your own.
If that sounds like something for you, please upload your CV! We are excited to hear from you soon 🤗!
Kilde: Jobnet.dk
Information og data
Denne ledige stilling har jobtypen "Kundeservicemedarbejder", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i København Ø.
Jobbet er oprettet på vores service den 25.4.2023, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Kundeservicemedarbejder
- København Ø
- Mandag den 15. maj 2023
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Statistik over udbudte jobs som kundeservicemedarbejdere i København Ø
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Statistik over udbudte kundeservicemedarbejdere over tid
| Dato | Alle jobs som kundeservicemedarbejdere |
|---|---|
| 14. maj 2024 | 3 |
| 13. maj 2024 | 2 |
| 12. maj 2024 | 1 |
| 11. maj 2024 | 1 |
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| 4. maj 2024 | 1 |
| 3. maj 2024 | 1 |