Training Coordinator – AfterMarket Solutions

Job Details

What you will do

At Johnson Controls AfterMarket Solutions in Holme, Aarhus, we are now looking for a new colleague to support the Johnson Controls Industrial Refrigeration branches and indirect channels with aftermarket products, as well as facilitate product trainings at our Customer Learning Center.

AfterMarket Solutions has four primary offerings:

• Remanufacturing of replacement compressor blocks and rebuilding of older compressor blocks in connection with our exchange program
• Carrying out factory overhauls of customers’ compressor blocks
• Sale of support equipment for plant reliability and energy optimization
• Retrofitting of older Johnson Controls legacy products to products from the current product program

In this role, you will report to the Sales & Product Manager for AfterMarket Solutions, and you can expect 10-20 travel days per year in connection with on-site support and training for customers and stakeholders. The team consist today of 26 employees with different competencies, and all with the common goal to deliver top class service to our customers.

How you will do it

• Carry out training sessions of our products (compressors) and solutions (refrigeration systems) at our Customer Learning Center (60 % of you position).
• Preparation and coordination of customer specific courses.
• Keeping course material updated and maintaining the learning calendar.
• Provide technical support and carry out sales of our support equipment (air purgers, WDO’s and retrofits) from both the office and onsite
• Support the office sales team with technical matters, mainly related to industrial compressors and plants
• Support our customers with troubleshooting on both compressor and plant related issues
• Be a part of the warranty handling team at AMS
• Carry out practical handling of orders in cooperation with the AMS sales team
• Support creating reports on compressors and other jobs

What we are looking for

• Background within mechanical engineering or similar
• Technical education with a high level of understanding of refrigeration plants
• It is considered a plus if you are also well acquainted with JCI Frick, Gram, Stal and/or Sabroe products
• You are experienced in teaching, and you have practical experience with industrial screw and piston refrigeration compressors
• Fluent in verbal and written Danish and English
• Ability to present complex technical information to stakeholders in an understandable way

What we offer

• Exciting & challenging business opportunities
• Innovative world-class products
• You will work with a team of outstanding competence in a nice and informal atmosphere
• High employee satisfaction and trust in the team
• We prioritize work-life balance, and you will also have the possibility to shape and form this position

Application

Does this sound like you? Then send us your application today through our website as we screen continuously.

For further information about the role, please contact Sales & Product Manager Jesper J Jørgensen at +45 25 50 78 97.