Zscaler Operations Engineer
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Are you an experienced and agile Zscaler Operations Engineer? Would you like to join our newly established international team responsible for monitoring, maintaining, and optimizing Novo Nordisk’s global Zscaler infrastructure? Do you want to be a part of saving millions of people’s lives?Does it sound like your next adventure? Then, don’t stop reading because you might be our new Zscaler Operations Engineer we are looking for to join our Digital, Data & IT (DD&IT) team in Denmark. Apply now!About the roleAs our Zscaler Operations Engineer, you will play a critical role in ensuring the implementation, stability, performance, and security of Novo Nordisk’s Zscaler infrastructure and features. In addition, you will help to build and mature Zscaler Operations along with creating, contributing, and maintaining accurate documentation of network configurations, processes, and procedures so staying up to date with new Zscaler functionality and industry trends also will be crucial.Your primary responsibilities include:
• Monitor and optimise Zscaler performance, identifying and resolving issues proactively to minimize downtime and ensure optimal network functionality and end User experience.
• Implement and manage new features, infrastructure and change requests
• Colaborate with external Operations Team to ensure the smooth operation
• Respond to escalated alerts, incidents, and requests in a timely manner
• Communicate effectively with stakeholders: IT, Security and Zscaler teams
• Maintaining accurate documentation
• Agile execution and Zscaler network and function design discussions
QualificationsThe ideal candidate for this position should meet most of the following:
• Bachelor’s degree in Computer Science, IT, Telecommunications, or equivalent experience
• At least 3 years of experience in similar Zscaler OPS roles.
• In-depth understanding of ZIA, ZPA, and ZDX
• Understanding of Network protocols, VPN technologies and Cybersecurity
• Communication skills in English (verbal and written)
• Relevant certifications (e.g. Zscaler, CCNA, CCNP, ITIL).
On a personal level, you have excellent problem solving, time management and analytical skills. In addition, you prioritize and complete tasks effectively by using your open and agile mindset.The team waiting for youThe Zscaler Operations team is a recently formed group within the DD&IT Corporate Cloud Infrastructure organization. The team members are located globally, including Philippines, India, and Denmark, and consists of Novo Nordisk colleagues as well as an external operations partner. We take pleasure in collaborating to deliver outstanding user support, always mindful that incorporating fun into our work is a crucial aspect of our professional lives.Working at Novo NordiskNovo Nordisk is a global healthcare company headquartered in Denmark. For 100 years, we have been driving change to defeat diabetes and other serious chronic diseases. As a result, our treatments today benefit millions of people living with diabetes, obesity, and rare blood and endocrine diseases. We are proud of that.We are proud of our people too, and we employ more than 57,000 bright and diverse minds in 80 offices worldwide. With us, your bright mind and commitment help us change lives for people worldwide. In exchange, we offer you a seat in a rewarding and purpose-driven culture where your professional and personal development is highly valued. That said, opportunities are many in Novo Nordisk.ContactIf you want to know more, please contact Tomas Laucys, Product Owner at [email protected].Deadline31st of January 2024Interviews will be conducted on an ongoing basis, so we encourage you to apply as soon as possible. You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.
• Monitor and optimise Zscaler performance, identifying and resolving issues proactively to minimize downtime and ensure optimal network functionality and end User experience.
• Implement and manage new features, infrastructure and change requests
• Colaborate with external Operations Team to ensure the smooth operation
• Respond to escalated alerts, incidents, and requests in a timely manner
• Communicate effectively with stakeholders: IT, Security and Zscaler teams
• Maintaining accurate documentation
• Agile execution and Zscaler network and function design discussions
QualificationsThe ideal candidate for this position should meet most of the following:
• Bachelor’s degree in Computer Science, IT, Telecommunications, or equivalent experience
• At least 3 years of experience in similar Zscaler OPS roles.
• In-depth understanding of ZIA, ZPA, and ZDX
• Understanding of Network protocols, VPN technologies and Cybersecurity
• Communication skills in English (verbal and written)
• Relevant certifications (e.g. Zscaler, CCNA, CCNP, ITIL).
On a personal level, you have excellent problem solving, time management and analytical skills. In addition, you prioritize and complete tasks effectively by using your open and agile mindset.The team waiting for youThe Zscaler Operations team is a recently formed group within the DD&IT Corporate Cloud Infrastructure organization. The team members are located globally, including Philippines, India, and Denmark, and consists of Novo Nordisk colleagues as well as an external operations partner. We take pleasure in collaborating to deliver outstanding user support, always mindful that incorporating fun into our work is a crucial aspect of our professional lives.Working at Novo NordiskNovo Nordisk is a global healthcare company headquartered in Denmark. For 100 years, we have been driving change to defeat diabetes and other serious chronic diseases. As a result, our treatments today benefit millions of people living with diabetes, obesity, and rare blood and endocrine diseases. We are proud of that.We are proud of our people too, and we employ more than 57,000 bright and diverse minds in 80 offices worldwide. With us, your bright mind and commitment help us change lives for people worldwide. In exchange, we offer you a seat in a rewarding and purpose-driven culture where your professional and personal development is highly valued. That said, opportunities are many in Novo Nordisk.ContactIf you want to know more, please contact Tomas Laucys, Product Owner at [email protected].Deadline31st of January 2024Interviews will be conducted on an ongoing basis, so we encourage you to apply as soon as possible. You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.
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Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".
Arbejdsstedet er beliggende i Bagsværd.
Jobbet er oprettet på vores service den 11.12.2023, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
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