Digital Store Operations Specialist
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Would you like to be part of the implementation of JACK&JONES Digital & Omnichannel strategy? Here's a chance to join a brand with a strong ambition to take retail to the next level.
JACK & JONES has been established since 1990 and we have more than 900 stores. We are growing rapidly with approximately 100 store openings annually and numerous digitalisation initiatives.
We are looking for a Digital Store Operations Specialist to support us driving the growth of our Digital & Omnichannel initiatives, specifically: Ship from Store, Endless Aisle, Gift cards, Online Returns In-Store, Click & Collect, and our Internal Communication APP.
Your job
As a Digital Store Operations Specialist your main responsibility will be to support our international markets in achieving their targets on our different digital initiatives.
Your key stakeholders will be our Retail and Area Managers, with whom you will create a dynamic and winning culture of continuous performance analysis, training, and follow-up.
To do your job effectively, you will need a solid knowledge of the JACK&JONES customer, how our store processes work and, above all, a deep understanding of our digital initiatives. Comprehending and effectively linking these elements will be crucial to achieve what we call World Class Operations.
More specifically, your responsibilities include:
Qualifications
Personality
You have a passion for Omnichannel and Digital Transformation - and especially within Retail. As a person, you are optimistic, results oriented, work in a very structured manner, and make things happen. You are also ambitious, take initiative and follow through with whatever you embark on. As you will have many stakeholders in international markets, it is important that you have strong communication and training skills, that you are clear on deadlines and follow-ups and can handle many tasks at once, without compromising on quality.
Additionally, you have a genuine interest in travelling and building relationships with people from different cultures and backgrounds. This is important, as this role includes about 40 days of business travel.
Your team
You become part of a dedicated team responsible for the JACK & JONES’ retail stores. With us, you will experience an international and dynamic environment characterised by a great social vibe and room for individual development.
We look forward to hearing from you
If you have any questions regarding the position, you are welcome to contact Pablo Astorga on +45 30 85 28 02. Otherwise send us your application and CV as soon as possible and no later than the 1st of December 2022. We evaluate candidates on an ongoing basis and reserve the right to take down the ad, when we have found the right candidate.
About JACK & JONES
JACK & JONES is high-quality fashion for young men. Founded in 1990, JACK & JONES is now the largest business unit within BESTSELLER and is, with its 1000+ stores, the biggest menswear retailer in Europe. With jeans as the core business, JACK & JONES enriches the heritage of authentic jeanswear by respecting history and focusing on innovative treatments and designs.
JACK & JONES covers the many facets of a young man’s wardrobe. From his playful youth to his need for timeless classics, the brand brings in a world of brotherhood, fun, and good vibes in all its designs. And since 2017, JACK & JONES has expanded its brand portfolio with JACK & JONES Plus, JACK & JONES Junior, and JJXX.
JACK & JONES is part of the worldwide fashion company BESTSELLER. For more information, please go to www.jackjones.com or www.about.bestseller.com.
JACK & JONES has been established since 1990 and we have more than 900 stores. We are growing rapidly with approximately 100 store openings annually and numerous digitalisation initiatives.
We are looking for a Digital Store Operations Specialist to support us driving the growth of our Digital & Omnichannel initiatives, specifically: Ship from Store, Endless Aisle, Gift cards, Online Returns In-Store, Click & Collect, and our Internal Communication APP.
Your job
As a Digital Store Operations Specialist your main responsibility will be to support our international markets in achieving their targets on our different digital initiatives.
Your key stakeholders will be our Retail and Area Managers, with whom you will create a dynamic and winning culture of continuous performance analysis, training, and follow-up.
To do your job effectively, you will need a solid knowledge of the JACK&JONES customer, how our store processes work and, above all, a deep understanding of our digital initiatives. Comprehending and effectively linking these elements will be crucial to achieve what we call World Class Operations.
More specifically, your responsibilities include:
- Responsible for ensuring that our international markets achieve their overall objectives in our digital initiatives.
- Partner with our Retail and Area Managers to identify business opportunities by understanding existing pain points and store needs to raise customer experience and performance.
- Take care of the outreach, training, implementation, and follow-up of all our digital initiatives across the entire retail chain.
- Recurring communication of analytical insights and actions to key stakeholders to contribute to the business growth of the organization.
- Proactively drive a robust support model to ensure that stores are serviced according to their needs, especially at busy times.
- Build a strong relationship with international markets to encourage feedback and share best practices and lessons learned to drive future improvements.
Qualifications
- Min 2-3 years of field experience in retail (working with Digital Initiatives is an advantage)
- Holding a relevant bachelor’s or master’s degree is a benefit, but not a must (Economics, Marketing, Commercial, Business Administration, etc.).
- Excellent written and spoken English - additional languages are an advantage.
Personality
You have a passion for Omnichannel and Digital Transformation - and especially within Retail. As a person, you are optimistic, results oriented, work in a very structured manner, and make things happen. You are also ambitious, take initiative and follow through with whatever you embark on. As you will have many stakeholders in international markets, it is important that you have strong communication and training skills, that you are clear on deadlines and follow-ups and can handle many tasks at once, without compromising on quality.
Additionally, you have a genuine interest in travelling and building relationships with people from different cultures and backgrounds. This is important, as this role includes about 40 days of business travel.
Your team
You become part of a dedicated team responsible for the JACK & JONES’ retail stores. With us, you will experience an international and dynamic environment characterised by a great social vibe and room for individual development.
We look forward to hearing from you
If you have any questions regarding the position, you are welcome to contact Pablo Astorga on +45 30 85 28 02. Otherwise send us your application and CV as soon as possible and no later than the 1st of December 2022. We evaluate candidates on an ongoing basis and reserve the right to take down the ad, when we have found the right candidate.
About JACK & JONES
JACK & JONES is high-quality fashion for young men. Founded in 1990, JACK & JONES is now the largest business unit within BESTSELLER and is, with its 1000+ stores, the biggest menswear retailer in Europe. With jeans as the core business, JACK & JONES enriches the heritage of authentic jeanswear by respecting history and focusing on innovative treatments and designs.
JACK & JONES covers the many facets of a young man’s wardrobe. From his playful youth to his need for timeless classics, the brand brings in a world of brotherhood, fun, and good vibes in all its designs. And since 2017, JACK & JONES has expanded its brand portfolio with JACK & JONES Plus, JACK & JONES Junior, and JJXX.
JACK & JONES is part of the worldwide fashion company BESTSELLER. For more information, please go to www.jackjones.com or www.about.bestseller.com.
Information og data
Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".
Arbejdsstedet er beliggende i Brande.
Jobbet er oprettet på vores service den 2.11.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Øvrige
- Brande
- Torsdag den 01. december 2022
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