Housekeeping Manager for AC Hotel Bella Sky
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We are looking for an experienced Housekeeping Manager who is willing and able to run a multicultural team to provide an impeccable experience to our valued guests!
Managing housekeeping at one of Denmarks biggest hotels with 811 rooms is a challenge but at the same time one of the most inspiring jobs where gratitude for the work done are instant. From both guests and colleagues. Creating a One Team spirit and working towards our common goal “Hosting moments that matter”.
We offer an exciting and challenging job where you will skill and train associates in “Brilliant Host” with understanding of core values of both Marriott and Bellagroup.
You will be able to take an active part in making a positive difference together your colleagues.
Om jobbet?
As Housekeeping Manager you will be responsible to ensure the cleanliness of the property is maintained on high standards.
You will be reporting directly to the Rooms Division Manager and you it is expected for you to liaise with the other Head of Departments and work together towards reaching the property goals.
Due to the nature of the business it is expected that weekend working days may occur.
Opgaver
Om dig
Being passionate about ensuring Exceptional Customer Service, you:
PERSONAL AND SOCIAL SKILLS:
PROFESSIONAL SKILLS
Yderligere information
We will be reviewing applications on an ongoing basis and we will close the ad once we have hired our new team member. Therefore, we encourage you to apply as soon as possible.
About Bellagroup
At Bellagroup, we value diversity and therefore encourage everyone qualified to apply regardless of gender, age, disability, ethnic background, religion and sexual orientation.
Bellagroup is among the largest hospitality companies in Denmark. Bellagroup stands on two legs of business: venues and hotels.
The venue part is comprised of Bella Center Copenhagen, Bella Arena and Bella Sky Conference & Event, CIFF Showrooms and International House. Bellagroup produce major events such as CIFF (Copenhagen International Fashion Fair), Bogforum (Book Forum) and LEGO World.
In the hotel part, Bellagroup operates three hotels with internationally recognized brands: Crowne Plaza Copenhagen Towers, AC Hotel Bella Sky Copenhagen and Copenhagen Marriott totaling almost 1,600 rooms.
Bellagroup has more than 160 meeting- and conference rooms and in total more than 200,000 square meters with enough space to host 30,000 people.
Om Bellagroup
Bellagroup er blandt Danmarks største virksomheder inden for hospitality. Bellagroup har som udgangspunkt to forretningsben: Venues og hoteller.
Venuedelen består af Bella Center Copenhagen, Bella Arena og Bella Sky Conference & Event, CIFF Showrooms og International House. Bellagroups egenproduceret store events er bl.a. CIFF (Copenhagen International Fashion Fair), Bogforum og LEGO World.
I hoteldelen driver Bellagroup tre hoteller med internationalt anerkendte brands: Crowne Plaza Copenhagen Towers, AC Hotel Bella Sky Copenhagen og Copenhagen Marriott med til sammen næsten 1.600 værelser.
Bellagroup har over 160 møde- og konferencelokaler og samlet ca. 200.000 kvadratmeter, med plads til over 30.000 gæster.
We are looking for an experienced Housekeeping Manager who is willing and able to run a multicultural team to provide an impeccable experience to our valued guests!
Managing housekeeping at one of Denmarks biggest hotels with 811 rooms is a challenge but at the same time one of the most inspiring jobs where gratitude for the work done are instant. From both guests and colleagues. Creating a One Team spirit and working towards our common goal “Hosting moments that matter”.
We offer an exciting and challenging job where you will skill and train associates in “Brilliant Host” with understanding of core values of both Marriott and Bellagroup.
You will be able to take an active part in making a positive difference together your colleagues.
Om jobbet?
As Housekeeping Manager you will be responsible to ensure the cleanliness of the property is maintained on high standards.
You will be reporting directly to the Rooms Division Manager and you it is expected for you to liaise with the other Head of Departments and work together towards reaching the property goals.
Due to the nature of the business it is expected that weekend working days may occur.
Opgaver
- Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Ensures all employees have proper supplies, equipment and uniforms.
- Communicates areas that need attention to staff and follows up to ensure understanding.
- Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
- Schedules employees to business demands and for tracks employee time and attendance.
- Ensures employees understand expectations and parameters.
- Observes service behaviors of employees and provides feedback to individuals.
- Celebrates successes and publicly recognizes the contributions of team members
Om dig
Being passionate about ensuring Exceptional Customer Service, you:
- Set a positive example for guest relations.
- Understand the brand’s service culture.
- Participate in the development and implementation of corrective action plans to improve guest satisfaction.
- Empower employees to provide excellent customer service
- Emphasize guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Respond to and handles guest problems and complaints.
- Strive to improve service performance.
PERSONAL AND SOCIAL SKILLS:
- A smiling and outgoing attitude.
- Passion for hospitality, natural customer service skills.
- Positive and accommodating behavior.
- You are excellent at problem solving
- You are highly responsible and reliable with a professional appearance
- You are able to work with several projects at the same time
- Genuine love for clean and neat environment
PROFESSIONAL SKILLS
- Proven sense of quality and detail orientation
- You have a service minded approach
- You speak English at an advanced level, Danish is a plus
- Excellent leadership and communication skills
- Service-driven person
- Commitment to deliver a high level of customer service
- Ability to work under pressure
- You are a flexible person and able to adapt quickly to different work situations
- Advanced IT skills
- Able to implement new procedures and processes
- Knowledge of working with Opera
Yderligere information
We will be reviewing applications on an ongoing basis and we will close the ad once we have hired our new team member. Therefore, we encourage you to apply as soon as possible.
About Bellagroup
At Bellagroup, we value diversity and therefore encourage everyone qualified to apply regardless of gender, age, disability, ethnic background, religion and sexual orientation.
Bellagroup is among the largest hospitality companies in Denmark. Bellagroup stands on two legs of business: venues and hotels.
The venue part is comprised of Bella Center Copenhagen, Bella Arena and Bella Sky Conference & Event, CIFF Showrooms and International House. Bellagroup produce major events such as CIFF (Copenhagen International Fashion Fair), Bogforum (Book Forum) and LEGO World.
In the hotel part, Bellagroup operates three hotels with internationally recognized brands: Crowne Plaza Copenhagen Towers, AC Hotel Bella Sky Copenhagen and Copenhagen Marriott totaling almost 1,600 rooms.
Bellagroup has more than 160 meeting- and conference rooms and in total more than 200,000 square meters with enough space to host 30,000 people.
Om Bellagroup
Bellagroup er blandt Danmarks største virksomheder inden for hospitality. Bellagroup har som udgangspunkt to forretningsben: Venues og hoteller.
Venuedelen består af Bella Center Copenhagen, Bella Arena og Bella Sky Conference & Event, CIFF Showrooms og International House. Bellagroups egenproduceret store events er bl.a. CIFF (Copenhagen International Fashion Fair), Bogforum og LEGO World.
I hoteldelen driver Bellagroup tre hoteller med internationalt anerkendte brands: Crowne Plaza Copenhagen Towers, AC Hotel Bella Sky Copenhagen og Copenhagen Marriott med til sammen næsten 1.600 værelser.
Bellagroup har over 160 møde- og konferencelokaler og samlet ca. 200.000 kvadratmeter, med plads til over 30.000 gæster.
Information og data
Denne ledige stilling har jobtypen "Rengøringsassistent", og befinder sig i kategorien "Kontor, handel og service".
Arbejdsstedet er beliggende i København S.
Jobbet er oprettet på vores service den 3.10.2022, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Rengøringsassistent
- København S
- Fredag den 31. marts 2023
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| Dato | Alle jobs som rengøringsassistenter |
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