Business Analyst for Filery

<p>We invite you to bring your experience in requirements development and passion for designing solutions that bring value to end customer into play, as you contribute to supporting and enhancing Ramboll’s global document management solution.</p><p>The aim of the Filery team is to deliver value to business users across Ramboll. To succeed in the role, you must have proven ability to extract, understand and translate business needs into user stories and requirements and have experience within document management and collaboration solutions as super user, business analyst or project member.</p><p>Are you our new Business Analyst for Filery? Click the apply-button to send your application.</p><p><strong>Inviting bright minds</strong></p><p>Do you want to push the boundaries of your profession and develop your skills in an open, collaborative, and empowering culture? We work to create a sustainable future and our inspiring projects and innovative solutions aim to set the standard among our peers. You will join a global company that has been growing successfully since its founding in 1945. Together, we lead and leave a positive impact on societies, companies, and people around the world.</p><p><strong>You will join our Business Applications</strong> <strong>department</strong></p><p>As our new Business Analyst for Filery you will be part of Global IT. In this role you will be supporting a solution used by Ramboll colleagues around the globe to manage documents and collaborate on projects delivering towards Ramboll’s clients.</p><p>You will be part of a division with various applications in the portfolio. You will be based in our Danish office and collaborate with team members in Denmark and India as well as users globally. We work within an agile framework with sprint planning, stand-up meetings, retrospectives, and sprint reviews. In Business Applications, we have a strong collaboration culture and retain high employee satisfaction.</p><p>Your key tasks and responsibilities will be:</p><ul><li>Daily interface between the Filery Operations Team and business process owners and users in handling and refining change requests via dialogue with business users, process owners and SMEs</li><li>Being the voice of the customer. Following up with end users to understand their pains and gains so that you can shape recommendations for solution roadmap and requirements</li><li>Driving the Problem-solving and analysis of focus areas where needed with business users and technical team, listing and comparing different solution options</li><li>Presenting of issues, proposals, and status updates to stakeholders</li><li>Specify, test and quality assurance of change requests as part of development and release cycle. This includes conducting UAT, validation sessions and implementation for features, configurations, and new functionalities</li><li>Support or manage roll out of Filery releases including communication with end users (release notes and guidelines)</li><li>Keeping know-how, guidelines, and training material up to date and technical documentation consistent with releases</li><li>Assist SMEs in advanced user support where required</li><li>Be part of shaping up operating model to ensure close connection with end users, staying on top of business process changes and shaping up roadmap in an agile way.</li></ul><p><strong>Your starting point for constant growth</strong></p><p>From the moment you join Ramboll, we will support your personal and professional development so that you grow with the company. For this role, we believe your starting point is:</p><ul><li>Experience defining software requirements for complex products, either as a business analyst, consultant, or equivalent role in Agile software delivery</li><li>2-5 years relevant experience</li><li>Ability to understand complex technical concepts and present them in simple terms to nontechnical team members and customers</li><li>Experience working with document management solution (support, design, or implementation). Especially relevant if the experience comes from engineering industry</li><li>Experience of SaaS deployment and configuration</li><li>Have great stakeholder engagement and interpersonal skills that help you move and progress in a matrix organisation</li><li>Excellent communication skills: crisp, clear, and precise</li><li>Knowledge of ProjectWise and Microsoft O365 is strong advantage</li></ul><p>Personal qualities that will help you succeed in this role include:  you have a consultant’s mindset – heart and brain. You are considered a mature individual, have high energy level, and thrive in fast-paced and complex environment with ambitions to deliver solutions that “stick”. You are collaborative and able to look beyond functional needs to the bigger picture and are interested in modern solutions. You are calm when deadlines are tight, stakeholders are impatient and priorities shift. You enjoy driving solutions to delivery, both independent and with the team</p><p><strong>Welcome to our Support Organisation</strong></p><p>In Ramboll’s Support Organisation we take pride in keeping Ramboll running smoothly, enabling bright minds throughout the organisation to focus on their areas of expertise as we tie together all parts of the business. We provide support within areas like Finance, HR, IT, Legal, Communication, Facility Management and more, coordinating efforts and securing common ground for the development and servicing of clients and markets.</p><p><strong>Ramboll in Denmark</strong></p><p>Ramboll is a leading engineering, architecture and consultancy company founded in Denmark in 1945, with 16,500 employees globally. In Denmark, we are 3,500 colleagues delivering innovative solutions within Buildings, Transport, Water, Environment & Health, Energy and Management Consulting. We invite you to contribute to a sustainable future, working in an open, collaborative, and empowering culture. </p><p><strong>How to apply</strong></p><p>Apply online. Attach your CV, cover letter and relevant documents showcasing why you are the right fit for the role, and when you are available to start. We look forward to receiving your application.</p><p>Deadline: 30. September 2023</p><p>_____________________________________________________</p>