IT Service Manager
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Virum
IT Service Manager for Novo Nordisk Engineering, Virum
Make your ability count at NNE
We are experts in end-to-end pharma engineering, and our success is built on our relationships, both with our colleagues and our customers. If you want to work on projects shaping the future of sustainable and intelligent pharma facilities, NNE is the place to be.
How you might spend your days
As an IT Service Manager, you will be part of our IT team that supports our business operations and enables our digital transformation. You will be responsible for upgrading and implementing a new ITSM solution in NNE that aligns with our business needs and goals. You will also act as the operational focal point of our IT systems and IT processes, ensuring their availability, performance, security, and compliance.
As an IT Service Manager, you’ll be working with a skilled, multi-disciplinary team where you’ll be:
Who you are
We care about who you are as a person. In the end, how you work, and your energy is what impacts the effort we do as a team. As a person, you:
The miles you’ve walked
In all positions there are some things that are needed, and others a bonus. We believe these qualifications are needed for you to do well in this role:
LocationVirumDepartmentIT Operations and InfrastructureSeniority3 years Employment TypeFull TimeWe’re experts bound by a noble cause and driven by passion
NNE is short for Novo Nordisk Engineering. And for all of us who work here, NNE means so much more. Some of us are driven by working on highly complex projects together with other leading experts. Others are inspired by a work environment with flat hierarchy and flexible conditions. And some love the fact that they work for a world leading engineering consultancy within the pharma industry. If there's one thing, we all share, it's the passion for what we do. Together we design and build pharma facilities that are essential for millions of patients all over the world.
Sounds like something you’d like to do? If you’re ready to join our passion, let’s hear from you.
Deadline of application is November 22nd 2023
Questions before applying? Please contact Director Jakob Heegaard mobile +45 31911168
Please note we only accept applications submitted through our online recruitment system. We will invite to interviews on a running basis.
You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV.
To ensure an efficient and fair recruitment process, we encourage you to refrain from adding a photo in your CV. At NNE, we commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
To learn more about us visit www.NNE.com
Make your ability count at NNE
We are experts in end-to-end pharma engineering, and our success is built on our relationships, both with our colleagues and our customers. If you want to work on projects shaping the future of sustainable and intelligent pharma facilities, NNE is the place to be.
How you might spend your days
As an IT Service Manager, you will be part of our IT team that supports our business operations and enables our digital transformation. You will be responsible for upgrading and implementing a new ITSM solution in NNE that aligns with our business needs and goals. You will also act as the operational focal point of our IT systems and IT processes, ensuring their availability, performance, security, and compliance.
As an IT Service Manager, you’ll be working with a skilled, multi-disciplinary team where you’ll be:
- Coordinating interfaces between ITSM and other processes, ensure effective and efficient day-to-day operation by engaging various IT partners as required
- Ensuring smooth transitioning of applications from development to maintenance
- Designing and implementing processes that certify that all parts of the service catalogue are an integrated part of the CMDB (Configuration Management Database)
- Defining success metrics and monitor service catalogue and request management processes
- Coaching and training ITSM stakeholders to ensure appropriate understanding of the service catalogue and request management system and its relationship to other key IT processes
Who you are
We care about who you are as a person. In the end, how you work, and your energy is what impacts the effort we do as a team. As a person, you:
- Work proactively, assertively and creatively with good problem-solving skills
- Can handle complex situations and prioritize multiple projects
- Have effective stakeholder management skills
The miles you’ve walked
In all positions there are some things that are needed, and others a bonus. We believe these qualifications are needed for you to do well in this role:
- Bachelor’s degree in computer science, information systems, or related field
- At least 3 years of experience in IT service management or related roles
- Knowledge of ITSM best practices and frameworks, such as ITIL or COBIT
- Good communication skills (both verbal and written)
- Strong analytical skills and attention to detail
LocationVirumDepartmentIT Operations and InfrastructureSeniority3 years Employment TypeFull TimeWe’re experts bound by a noble cause and driven by passion
NNE is short for Novo Nordisk Engineering. And for all of us who work here, NNE means so much more. Some of us are driven by working on highly complex projects together with other leading experts. Others are inspired by a work environment with flat hierarchy and flexible conditions. And some love the fact that they work for a world leading engineering consultancy within the pharma industry. If there's one thing, we all share, it's the passion for what we do. Together we design and build pharma facilities that are essential for millions of patients all over the world.
Sounds like something you’d like to do? If you’re ready to join our passion, let’s hear from you.
Deadline of application is November 22nd 2023
Questions before applying? Please contact Director Jakob Heegaard mobile +45 31911168
Please note we only accept applications submitted through our online recruitment system. We will invite to interviews on a running basis.
You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV.
To ensure an efficient and fair recruitment process, we encourage you to refrain from adding a photo in your CV. At NNE, we commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
To learn more about us visit www.NNE.com
Information og data
Denne ledige stilling har jobtypen "Afdelingsleder", og befinder sig i kategorien "Ledelse og personale".
Arbejdsstedet er beliggende i Virum.
Jobbet er oprettet på vores service den 7.11.2023, men kan have været deaktiveret og genaktiveret igen.
Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
- Afdelingsleder
- Virum
- Torsdag den 23. november 2023
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Statistik over udbudte jobs som afdelingsleder i Virum
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Statistik over udbudte afdelingsleder over tid
| Dato | Alle jobs som afdelingsleder |
|---|---|
| 17. maj 2024 | 7 |
| 16. maj 2024 | 7 |
| 15. maj 2024 | 7 |
| 14. maj 2024 | 7 |
| 13. maj 2024 | 7 |
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| 21. april 2024 | 5 |
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| 17. april 2024 | 4 |