Global Customer Insights Lead - Diabetes

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Søborg

Are you passionate about bringing the patient and customer voice into the development of commercial strategies for Novo Nordisk? Can you digest comprehensive market and customer information into concise insights and convert these into an impact on global brand strategy and tactics? Would you like to work in an international dynamic and high-energy environment and change patients’ lives? If so, this is your chance. Apply now and join us! Together we can create life-changing innovation. The position The Customer Insights function drives market research across the product lifecycle from early pipeline to in-market products e.g. preference share market research, key message testing, drivers and barriers market research etc. Your key areas of responsibility will be:

Leading quantitative and qualitative market research projects across geographies, generate customer insights, and provide strategic and tactical recommendations for key diabetes brands in Novo Nordisk, including early pipeline and business development opportunities

Managing external agencies for the execution of research projects: from agency selection to final delivery, including sparring with them on methodology definition, and guiding them on how to deliver world-class insights

Leading the insights generation process annually for key brands to prepare for the annual brand strategy update

Providing recommendations for the yearly global market research plan

Providing management with “best in class” customer insights analysis to enable strategic and operational decision-making

Apart from that, the role will include driving learnings across the team and key departmental processes to improve the insights generated and coaching junior colleagues and leading best practice for onboarding and training them. Furthermore, you are expected to maintain a strong business relationship with global brand team and key affiliates. Qualifications To thrive and succeed, we expect you to have:

Master’s degree in business, economics, social sciences, or similar

+8 years of experience in working with quantitative and qualitative market research projects. Management consulting experience is a plus

Strong analytical skills to derive insights to impact global strategies with the ability to challenge and refine assumptions

Ability to effectively communicate results to stakeholders at various levels

Fluency in written and spoken English with strong communication capabilities

It is an advantage to have:

Solid experience from the pharmaceutical industry or from market research agencies or management consulting firms with a focus on the pharmaceutical industry

Experience in working with market research for Business Development opportunities

Moreover, we are looking for someone with a solid project and stakeholder management skills in a cross-functional setting, including the ability to influence others. You come with a proven capability in delivering results to complex questions and within tight and moving deadlines. We expect that you strive for excellence, thrive in a dynamic and international environment and that you have a ‘can-do’ attitude. About department The Diabetes Insights department is anchored in the Commercial Diabetes Unit, and it is part of the Early Portfolio and Insights area. The team is responsible for bringing patient- and Healthcare professional (HCP)-level insights into core decisions for strategic brands, patient access and Research & Development. We work as insights partners across global Commercial Strategy & Corporate Affairs, and generate insights through market research and patient/physician data analyses. The team composition is highly skilled experts with a commercial/business/consulting background and different nationalities. You will join an international team of highly motivated, ambitious, and performance-driven colleagues and work in an open and inclusive environment. We offer an opportunity to work with extraordinary talent, and benefit from a range of possibilities for professional and personal development. Working at Novo Nordisk At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care. Contact For further information about the position, please contact at Eliseu Santos at +45 30 75 05 38 or Victor Casiano at +45 30 79 40 23 Deadline 30 July 2023. Please submit an English version of your CV and Application. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Information og data

Denne ledige stilling har jobtypen "Marketingmedarbejder", og befinder sig i kategorien "Kommunikation, marketing, salg".

Arbejdsstedet er beliggende i Søborg.

Jobbet er oprettet på vores service den 28.6.2023, men kan have været deaktiveret og genaktiveret igen.

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Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.

Type: Marketingmedarbejder
Sted: Søborg

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