UX specialist

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With this, we are committed to fulfilling our ambitious aspirations of optimising our digital processes, delivering more insights through data, maximising our digital capabilities, and creating the best digital infrastructure and data foundation. As our new colleague, you will become part of the exciting journey. The position Be a part of the Delivery Team there deliver the End User Support Experience product. Work with POs and BO to identify their goals and expectations for UX. Develop the strategies and tactics required to meet the expectations of POs and BO
Prepare effective, comprehensive pre- and post- tool user testing when applicable.
Work with our internal team to continually refine and evolve our User Experience process
Participate in industry-related development groups and communities to create optimal opportunities for learning resources and knowledge sharing.
Ensures quality, cost-effective service within budget and established timeframe
Analyse existing data to guide strategy and implementation of UX tactics.
The key stakeholders will be:
• Product Owner
• IT Support tools architect
• Business Owner
• People Leader
• Stakeholders in Global IT & LoB organisation
Qualifications • Bachelor's and/or master’s degree in Design, Computer Science, Education, Technical, Psychology, Computer, Graphic Design, Engineering, Information Technology, Interaction Design We expect you to have experience that match: • 5+ years of experience in a global IT organisation
• 2-4 years of related UX work experience
• Basic understanding of Agile principles, methodologies, and events
• Excellent communication skills.
• Human Factors Engineering and other User-Centered Design methodologies
• Latest web technologies and UX
• Sketch
• UI and design trends
• CSS and HTML helpful for coordinating visual design to developers
Your personal skills for have the best possibility for success: • High level of self-motivation and personal drive
• Project Management competencies
• Ability to handle a high number of tasks simultaneously
• Ability to understand complex Service Desk and IT Support risks & problems and present the essence
• Ability to continuously work towards simplicity
• Ability to get things done and collaborate with distributed teams in a global organisation.
About the department
Global IT Support is anchored within the DD&IT organisation and has employees based in different countries across the world. In DD&IT, we work Agile, and in the GITS Product Area, we have four products and eight regional teams. The products cover End User Support Experience, Service Operation Excellence, Regional IT Services and ITAM. You will be part of a continued journey to deploy and improve the Agile organisation and competencies.
By joining DD&IT, you will become part of a strong global community of more than 1,200 skilled IT professionals, who are responsible for IT systems, services, and platforms in Novo Nordisk. We work in a truly global organisation based on agile principles, and continuously strive to improve our ways of working.
Working at Novo Nordisk Novo Nordisk is our people. We know that life is anything but linear and balancing what is important at different stages of our career is a prerequisite for your success. That’s why we make room for diverse life situations, always putting people first. We offer flexibility in ways of working to support your life situation. We value our employees for the unique person they are and the skills they bring to the table, and we work continuously to bring out the best in everyone. Apply now
Can you see yourself in this role? We want to hear from you!
Does this sound like your dream job, but you’re not sure if you meet all the requirements?
We still want to hear from you! Contact For further information, please contact People Leader Enrique Liarte Pedreno at [email protected] Deadline 16th April 2023
Interviews will be held ongoing, so we encourage to apply before the deadline.
You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


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Denne ledige stilling har jobtypen "Øvrige", og befinder sig i kategorien "Øvrige stillinger".

Arbejdsstedet er beliggende i Bagsværd.

Jobbet er oprettet på vores service den 30.3.2023, men kan have været deaktiveret og genaktiveret igen.

Dagligt opdateret: Dette job opdateres dagligt ud fra jobudbyderens hjemmeside via vores søgemaskineteknologi og er aktivt lige nu.
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